Fairfield by Marriott Inn & Suites Keene Downtown

Just came home from a 2 night stay. We booked here last minute, as it was only of only a few options that could accommodate a family of 5 in one room. The woman at check in was very friendly and helpful. Location is great and my kids loved the hot chocolate available in the lobby. However, we were given a “suite” in the basement which I found to be musty and smelly. Furniture including chairs, couches and headboard were very worn with stains. I will say that the bed was quite comfortable. We did ask if it was possible to be moved, and we were told there was no room. We explained about the smell (bathroom smelled particularly bad) and the woman at the front desk apologized, said she set up for someone to come clean our bathroom first thing in the morning . She even called our room to confir

We stayed overnight for Keene Pride 2025 in the bi-level loft room. It’s a gorgeous room that’s incredibly spacious and very quiet; we didn’t hear a single sound from outside our room at any point. The staff was incredibly friendly and accommodating, getting us in half an hour ahead of our early check-in with no issue, and allowing us a last minute late checkout with just a 30 second phone call. The complimentary breakfast was great with a variety of options in a quiet room away from the lobby, which gave us a very relaxing start to our Monday trip back. Highly recommended and would absolutely stay here again without hesitancy.

Our favorite place to stay in Keene! We come multiple times to visit extended family and this location is ideal. It’s clean, quirky, and beautiful! Mike at the front desk is incredible. He is kind, accommodating and patient. We will absolutely be back and tell everyone we know to do the same! Thank you Mike!

What a wonderful hotel. I travel the world for work and rarely do you find such a quaint, friendly, historical hotel such as this Fairfield inn Keene, NH. Stacy is absolutely the salt of the Earth, and the most helpful and friendly hotel employee I've ever encountered in my 28 years of travel. Do not hesitate to stay in this wonderful hotel, with a great location and amazingly friendly staff.

Positive: Staff were kind and accommodated my needs when asked …. I got a parking ticket in the garage because I parked just on the wrong side of the hotel parking area by accident in the dark… They made good on the parking ticket and I was very grateful. Negative: ""