Fairfield by Marriott Inn & Suites Charlotte Arrowood

We selected this hotel based on proximity to Carowinds. That didn’t disappoint, but everything else did. Like the previous review for room 106, our mattresses were lumpy and uncomfortable. We stayed in room 108 so clearly this is more widespread than just one of their rooms. The TV was old and frustrating. There was a major delay for channels to display after switching channels. Perhaps the tv was from the early 2000s. Hotel was $70 more per night than it should have been. Parking lot is small and does not circle the property.||Hotel needs a major refresh. Carpet stains, rust and mold in the bathroom. Terrible lighting and limited electrical outlets. Breakfast served precooked, flimsy microwaved bacon. Staff said muffins were blueberry but were actually chocolate chip.||Staff didn’t ac

What a wonderful experience at the Fairfield by Marriott. The bed is always comfy. The room was spacious. It's a great hotel for a small family to stay in. The suite have a kitchennette which can save families money from eating out. This hotel chain is my go to whenever I am traveling.

Terrible experience! Stayed here for a work trip w my director. I woke in the morning to find my room infested with roaches! When we brought this to the attention of management they blamed the rain from the night before. There were no other rooms available so had to cut the work trip short. That was months ago and Marriott still won't do anything they promised, return my points, compensate for the experience or even return emails! What a joke I keep getting the run around. Clear Marriott does not care about it's guests and this hotel has a bug problem so I would look elsewhere for staying in Charlotte

Positive: "" Negative: Hotel was outdated and in need of repairs. Pool wasn't open and apparently hadn't been all season long.

Platinum Member- Absolutely disgusting. It’s not even the fact it hasn’t been upgraded since it’s literally FILTHY!! Waited two hours for a room just to immediately checkout after. It’s clearly not owned by corporate. This is why I don’t like private properties. They nickel and dime their budgets. Completely unacceptable! Manager was kind and staff was friendly.