Fairfield by Marriott Inn & Suites Batavia

Disappointing Stay – Far Below Marriott Standards This is an honest review of our stay last night. My husband and I are frequent travelers and usually prefer Marriott properties because of their consistency and comfort. Unfortunately, this location fell far short of that standard. To start, the only positive part of our stay was the front desk associate — an older gentleman who was friendly, professional, and very accommodating. He upgraded our room to a quieter location, which we appreciated. Beyond that, the experience was extremely disappointing. The hotel felt tired and unclean. Our room had an uncomfortable mattress and cheap bedding. Neither of us slept well. The walls offered no sound insulation — we could clearly hear the TV and people next door at night and frequent doors closing

I spent Thursday night, 5/22/2025, at the facility in Batavia.  First of all, let me say how WONDERFUL Jose was!  Every interaction with Jose was professional yet friendly and welcoming!  I truly cannot tell you what a HUGE asset he is!   Secondly, I absolutely LOVED everything about the stay!  I was in room 107, and while I realize the building is not that old, and while the bathroom/shower clearly needs some repair, overall, the bedding including mattress, sheets, and pillows was absolutely PERFECT!!  i had a wonderful rest! My cousin has stayed there a few times when traveling here from California, so I was very interested to see if it was as wonderful as I had hoped - and it is indeed!  And finally, despite some negative reviews, I found the breakfast buffet to be very nice, and the c

Positive: Beautiful and modern hotel, great breakfast, nice people in the front desk and big room. Negative: The hotel need an urgent deep cleaning in the whole hotel. The shower all the corners were red... clorox can help with that.... the laundry room looks like nobody was in there for months, very dirty even a dead cockroach... deep clean and is perfect!

The staff at this hotel were extremely accommodating. We forgot a device in the room and Arthur at the front desk remembered us and was kind enough to ship it to our home. The rooms were clean and the breakfast in the morning was not only delicious but much more than the standard continental. 5 stars!

I had a great stay at the Fairfield by Marriott Inn & Suites Batavia. The staff went above and beyond to make me feel welcome, even accommodating an early check-in which I really appreciated. The service throughout my stay was phenomenal—friendly, attentive, and professional. The breakfast, however, was just okay and could use some improvement. Overall, excellent service made this a very positive experience, and I would definitely stay here again.