Fairfield by Marriott Inn & Suites Austin Northwest/Research Blvd

Sierra was hands down amazing at the front desk. From helping me check-in to gaining access to the business room for my session with students. It’s rare I find good customer service and even went out her way to accommodate some of our students. She makes me want to book a stay here every time I’m in Texas

This is such a great place to be the people are not just at work they really care about people and their situation they have good hearts the staff is nice friendly and very helpful the rooms are clean it's a place where you feel at home where you feel safe and welcome when we were in a tight spot they helped us out we are so grateful humble and appreciative for all the help and hospitality and this is definitely a great place to stay you don't have to related by blood to be family that's what they make you feel like family thank God for good hearted people...stop by you will definitely feel at home

Great, no-frills hotel in a good location. We stayed here for 2 nights and our stay overall was uneventful in the best way possible. Staff are friendly, the hotel's breakfast has amazing options, and the rooms were spacious. The only thing is that I wish the TV had HBO Max on it. Despite the building being right up against the highway and our room facing it, the noise was minimal. Soundproofing on the windows works well and the noise never bothered me.

Positive: Good Breakfast, nice room, easynparking Negative: No

Javed was SO HELPFUL. My family had taken a trip for the weekend to see our extended family and we had been driving for the whole day! The plan was not to stay in Austin, however the time was getting late and we needed to rest. Upon booking through hotels.com, my date for check in was booked for the Wrong day and not the day I needed it for. Javed was kind to get us booked in for the night, gave us early check in and waived the fee! We surely got some much needed sleep and enjoyed breakfast. He explained everything the hotel had to offer very thoroughly. Thank you Javed for making our stay welcoming.