Extended Stay America Suites- Kansas City - Overland Park - Metcalf Ave

Stayed here for 1 month and loved it! The rooms were very spacious and clean. Housekeeping made sure rooms were kept neat and clean always. Front desk receptionists were super kind and helpful. I really enjoyed my stay. The beds were super comfortable. Washer & Dryers were free and worked extremely well. Thanks so much !

Four stars for staff. Henry and David at Extended Stay Overland Park Kansas along with the rest of the front desk staff were helpful and friendly. My requests for kitchen utensils, extra towels and bedding were all provided when I requested them. Hotel cleaning staff said hello or good morning when I saw them in the halls. So, I have zero complaints about the staff. However, my room wasn’t very clean. I pretty much wiped down all surfaces and the parquet floor was very dirty. I did not walk around barefoot. Bedding and towels were clean and smelled freshly laundered. I inspected the bed and mattress and pillows and found no bedbugs. However, mattress and pillows were uncomfortable. Towels were small and thin, but clean. I do wonder what corporate policy is on how much time staff

Spacious rooms with amazing blackout curtains! Having a full size refrigerator and kitchenette is very handy. Will definitely be staying here again the next time I'm in town!

Had to call corporate because, due to no error on their part, we booked at the wrong location. They fixed it for us quickly and politely. The staff was nice. The room itself was pretty clean. And has lots of amenities. But our shower handle was broken. It's clearly got a repair in place, but it's not a permanent repair. It was hard to get the water going. It took almost 6 minutes for the water to get hot, and then it was really hard to get to a comfortable temperature because the handle is not properly working. One of our 4 towels had a stain on it that made me concerned, but we only needed 2 so I just put that one with the floor mat one. It looked like a stain, not like a fresh soil. There was a big tear in the fabric of the curtain. It wasn't noticable at first and is only on one lay

This was a pretty poor hotel experience. The first room we were sent to the sink in the bathroom had not been cleaned at all, they moved us to a new one which had no toilet paper. The room had an odd smell, wasn’t well cleaned with dust in the corners and hair in the shower. Linens were pretty worn and had some stains, towels were tiny and thin. Mattress was okay but the pillows were lumpy and terrible! Walls are thin and you can hear lots of noise. The rooms have kitchenettes but zero dishes, dish soap, paper towels, dishwasher tabs, not even utensils! So unless you plan on packing your kitchen that really does nothing. Front desk staff was helpful and accommodating, that was the only positive! We have stayed in many Comfort Inns and Air BnBs for this same price range with much better cle