Extended Stay America - Little Rock - West Little Rock

Worst motel experience I’ve ever had! Took four attempts to even get a key to open a room. First room hadn’t been cleaned. Next room supposedly had, but there was dog hair all over the bed, bath was so stopped up you had to stand in sludge, door didn’t lock, and room was overall filthy! That’s not even mentioning the fact that workers were remodeling a room on the floor right above us at 11pm! They didn’t even try to be quiet, but instead were hollering to one another, hammering, and throwing wood on the floor and generally being extremely loud and annoying! Please don’t make the same mistake we did. DONT stay here! The place should be shut down by the health department!

Do not stay here!!!! Feels very unsafe and it is a very dirty hotel. First floor window didn’t lock while I was staying there. Roaches throughout my room, alive and dead. Non smoking rooms smell like packs of cigarettes were smoked in them. I personally had to leave the hotel to buy bleach and cleaning supplies because of how dirty the room was. Floors in the room look like they haven’t been cleaned. Stairwell smells like old fish and garbage. DO NOT STAY HERE ITS NOT WORTH YOUR HEALTH. Definitely not up to current CDC guidelines by any means. I will attach pictures

The best thing I can say about this place is the cockroach in the bathroom was small. Coming in it looked like a third world bus station; trash and leaves fluttered across the entrance, the windows were smudged and when I put my hand down to sign in the writing area was sticky. The elevator was the next bad experience, the light didn't work so it was unclear if it was working. I tried the stairs, but several people were sitting there blocking the steps and ignored my request to move. The halls were dirty, trash was spilling out of the big garbage cans which were not emptied the three days we stayed. The room was somewhat cleaner, the cockroach was slow and soon killed, the bed had fresh sheets and the pillows were small but comfortable. Unfortunately there were only three of them. There wa

I had stuff stolen out of my room. It looked like housekeeping had come in and stripped the sheets and taken the towels. My best guess is that they left the door open. They took a number of bags and a backpack. All my toiletries and a couple of pots and pans. The hotel just said it had to be my fault. I distinctly remember checking the doors as I left because I was going to be away from the room for an extended period of time. I travel for a living and am very conscious of safety in hotels. Would that in mind the hotel is subpar and should really receive less than one star. It smells. There is no security. They have cameras in stairwells that do not record. The only camera that records is the one at the front desk pointing at the employees. The fire alarm in my room was replaced but they d

I requested a pet friendly room with my reservation, but it wasn’t noted at check in. We got to the room, and the floor was still wet and smelled strongly of disinfectant. I was okay with that because we did check in a little bit early (20 minutes before official check in time). I specifically booked this hotel because of the “fully equipped kitchen” they advertised. I wanted to cook for my kids over the weekend. There was NOTHING in the kitchen…not even disposable cups in every other hotel room in America. So, we had to change plans and go out to eat and get some microwaveable food. When we went to freshen up, there was only ONE towel in a room for four people. When my son went to get more towels, the front desk person told him he couldn’t get more towels without turning in old ones. Af