Express Inn & Suites

This was a great little place! Very clean and safe! Very strict no smoking policy, but who can blame them! Cigarette smoke sucks! So, I was pro ‘ no smoking’! Haha! We had two dogs with us. We paid 140 with the pet fee! Well worth it for a clean room. The hotel is older, but still nice.

I recently stayed at Super 8 and had one of the worst hotel experiences ever. The issues began at check-in, where the staff failed to process an approved Uplift loan for payment, leaving me scrambling to find an alternative.||||The room itself was in unacceptable condition—broken furniture, unstable floors, and poor cleanliness overall. The advertised free WiFi didn’t work at all, and there was a power outage with no communication or support from staff. Housekeeping was nonresponsive, ignoring multiple requests for towels, and when they finally showed up, they left before we could unlock the door and never returned.||||To make matters worse, when we tried to check out early due to these issues, we were told we’d owe more money because it would negate a discount we’d received. This policy f

Super gross walked into a roach on the floor . Lady had a different check out time even though site says 11am . Lady told me 10am and the gentleman 1030am . Called me before it was even time to check out and was asking if I was staying or leaving. Then they were fighting by our room and about they told me the wrong check out time .once we were leaving I told the guy we found a couple of roaches and he said they had an infestation (how do you just admit that ,you should be closed down and clean it).

Misleading rates and foolery. |A week apparently means 6 days instead of 7. When asking the lady for clarification via phone, she hung up and didn't answer when. Very unprofessional.

Super affordable! Exceptionally clean! Legendary customer service! Professional and courteous staff. Best Katy area Super 8 hotel. PERIOD!! The owner/manager Jams, made me feel so welcome after such a long drive. ||The room was spotless. The staff was incredibly friendly and warm. The hospitality was the best I’ve experienced in years. ||The other guests were quiet and respectful. The location and freeway access was super convenient. BEST.EXPERIENCE. EVER!!!