Best Western Plus Katy Inn & Suites

Katy, TX · Hotel

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Katy
#2
of 49 hotels
City Percentile
85%
rating percentile
Address
Best Western Plus Katy Inn & Suites, 2006 Katy Mills Blvd, Katy, TX 77494
Phone
(281) 395-6200
Website
www.bestwestern.com/en_US/book/hotel-rooms.44635.html?iata=00171880&ssob=BLBWI0004G&cid=BLBWI0004G:google:gmb:44635

Best Western Plus Katy Inn & Suites is a hotel located in Katy, TX. It is one of 49 hotels listed in Katy. Its 4.4-star rating is above the Katy city average of 4.1 stars. It ranks #2 among Katy hotels by combined rating and review volume. There are 10 photos associated with this location.

Customer Reviews

valeriec2240 · Aug 2025

BW is always great! ||On the second night of my weekend stay in Katy, we changed hotels to the Best Western because our first night at Garden Inn was bad. ||This room here was clean, very spacious, beds were so comfortable and the room was quiet. They have great breakfast options, although this time we did not partake due to other plans. ||I would definitely stay again!

Trip.com Member · Aug 2024

Pretty nice place for the price, but a bit of an odd smell in the room and a dead roach in the stairwell (which had to use cuz elevator was broken) - Chair in room stabbed me in the back and the headboard was SUPER gross... all that said, it was ok

★☆☆☆☆ 1.0 Aash · Mar 2026

This was one of the worst hotel experiences I’ve ever had. For five straight days, there was absolutely no room service provided. The room was never cleaned, towels were not replaced, and basic housekeeping was completely ignored. It’s unacceptable for any hotel to operate this way, especially when guests are paying for a comfortable stay. What made the situation even worse was the attitude of the staff. When I raised the issue, the employees were rude, dismissive, and acted as if the problem didn’t matter. There was no apology, no effort to resolve the situation, and clearly no concern for customer satisfaction. A hotel that cannot provide basic room service for five days straight and treats guests with this level of disrespect should seriously reconsider how it operates. I would not re

★★★★★ 5.0 Katherine Hoskins · Feb 2026

This place was so comfortable and we booked at the last minute and the lovely woman at the front desk let us check in early! Adam was extremely accommodating and the room was clean and fully equipped with everything we needed. We will be back. ❤️❤️

★☆☆☆☆ 1.0 Kadon Meadows · Feb 2026

Horrible customer service and rooms. We arrived last weekend for Valentine’s Day just for the room to smell absolutely disgusting and moldy. We went to request a refund immediately after checking in after having to find another place to stay and were told we would hear back within a few days with a refund. What actually happened was they lied to the booking company telling them we stayed the full time and enjoyed our stay with no smell in the room. Beware this shady company and room 312

Services

Hotel

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This listing is informational. Contact the business directly to verify credentials, services, and availability.