Embassy Suites by Hilton Boston Waltham

I would like to personally thank assistant general manager Hilary Mborja for everything she did to make our stay most memorable. She is truly heaven sent! February 14th is my wife's birthday, and our stay was great! The Governor' Suite was more than we could have hoped for. It is 1200 sq ft of pure luxury! With a separate tub, shower and water closet - there was more than enough space for the both of us to be in the bathroom at the same time. The French doors that lead into the bedroom made it fit for both king & queen. The exceptionally beautiful front room/living space combination was large enough to host a party! With two separate TVs, we could both watch what we wanted at the same time! 🙂 I look forwarded to visiting again real soon. Thank you so much Hilary! May God continue to bless

The rooms are okay. Couches and sheets were dirty. The bathroom sink can barely train. The walls are sound proof which is great. Love the way the room is set up to hear no noise from outside the room. The Indian women workers at the front desk are really rude and impolite. Paying for parking is absolutely absurd I had to park at another lot hoping to not get ticketed or towed to avoid paying $15 a night on top of the $100 incidentals for every night you stay. It smelled so bad in the lobby and right outside. Smell of weed or just mold or something spoiled. Pillows were way too soft.

Stayed at the Embassy Suites in Waltham, MA and had a great experience. The service was genuinely friendly and helpful from start to finish, which made the stay easy and low-stress. Parking was surprisingly affordable compared to most places in the area, and the rooms were clean, spacious, and well maintained. The real standout was the breakfast! It was fresh, made to order, and actually nutritious. Overall, a satisfying, comfortable stay that felt well worth it.

Positive: Location is good. Spacious, not cramped. Breakfast options were decent. Negative: Jeez - the faucet in room 725 is crap! Hope they've fixed it. I told the front desk. They have separate hot cold levers, but you get either very hot or very cold water no matter what you do.

This Embassy Suites is very dated and worn, though technically serviceable. The bathroom had no washcloths, and the sheets were threadbare with visible thin spots. The fitness room has a few bikes and treadmills, free weights, and old yoga mats—old and dingy but usable. Breakfast was a plus: a decent buffet is included, and most staff were pleasant. My second-floor room had noticeable bar noise at night. The worst part of the stay occurred at checkout. In the lobby, a staff member aggressively tried to sell me a Hilton vacation package and pressured me to make an immediate decision involving hundreds of dollars. The price of this "great deal" kept dropping from $900 to $499 to $299 if I would only "act now!" despite my repeatedly saying no. He only stopped after I clearly stated I don’t m