DoubleTree Resort by Hilton Hotel Lancaster

The property itself is very nice. Rooms and bathrooms were clean I loved getting warm cookies on arrival they were a very nice touch, my issue is they have some sort of construction happening on the 4th floor and me staying in room 3012 it sounded like they were right on top of us. On Feb 16th a Monday at 7:15am my family was awakened jarringly by the loudest noises and banging going on up stairs. By 10:45 I called the front desk to ask about the construction and was told it was supposed to be only from 10am-5pm but theres nothing they can do. She told me it was noted on their website. I let her know that I booked through Expedia as I am sure many people do and saw no mention of construction but also when I checked in for my stay at the front desk the lady made no mention of construction

I had a wonderful breakfast experience at the Lancaster DoubleTree, thanks to Rosa at the omelet station. Not only was my omelet delicious and cooked exactly how I liked it, but Rosa’s warm smile and genuine kindness really brightened my morning. She’s a total pro and clearly cares about the guests. She’s a true asset to the team!

Positive: location Negative: No microwave in room! No coffee or any other free amenities. Front desk staff were unfriendly and rude. Hit us with a 75 dollar amenity fee at check in even though we paid in advance. Told us it would be refunded at check out but they did not.

This is my second time here. First time was in 2023 and they were renovating the lobby area and there was a wedding. The wedding was loud and disruptive until 10 pm. Breakfast was in a conference room with impromptu tables and chairs. It was a weird experience back then. This time, it had improved. The lobby is finished and it looks nice and updated. Very modern. The restaurant is done and clean. Breakfast had some clean and relatively new silverware. The experience this time was at least better. The rooms are not done renovating yet and it is still outdated. As of this date, they are still working on Floors 4 and 5 and 5 has been closed off. I would be willing to come back after they are done with renovations. The location isn't too bad. It's great for golfing which I think is why p

Nice, accommodating, and helpful staff. Rooms will enough. I’ve been pleased with all of my rooms until this last trip. Unfortunately I was unable to change rooms because I was worth a group. But if you can don’t get a mid-hallway corner room. Outside of that, I strongly recommend. Pic was from another trip, not this last one. Our room just about every time has been like the one pictured. The room we last stayed in would have been picture worthy as a single room.