DoubleTree by Hilton Hotel Winston Salem - University

My favorite part of my stay was at the beginning with checkin with the front desk person named Chrissy. She was very nice and friendly. Answered any questions I had with patience. Also gave me my favorite cookies that I absolutely love. Her kindness made me want to come back so I definitely will be returning. Thanks again Chrissy. You are awesome.

Positive: The refrigerator and room heater worked well. The room was clean and in a quiet location, as requested. The bed was cozy and comfy with clean, soft sheets. Negative: Breakfast was not included in room price

I had such a great experience thanks to Chrissy at the front desk. From the moment I walked in, she was incredibly warm, welcoming, and professional. You can genuinely tell she cares about the guests and takes pride in what she does. She greeted me with a smile, answered all my questions patiently, and made sure everything was taken care of smoothly. It’s rare to come across someone who is not only efficient but also truly kind and personable. She made the whole process easy and stress-free. Customer service like hers really makes a difference, and she is definitely an asset to the team. Thank you, Chrissy, for going above and beyond and making my experience such a positive one!

3rd time staying here and ill be back for a 4th for sure. Tamara ( spelling wrong, dont fault her for that) was fantastic, lovely woman. M.J ( bartender) waa so nice and welcoming..wanted to stay there till she closed. And makes a great Old Fashion! Jaleesa front desk woman super nice..made me smile. Crissy also..wow..forget about it..super cool..All the housekeeping is super great . Took care of my room everyday. Thank you all..ill see you all again soon

Property is rundown, needs updating. Looks like some renovation has been done, but lots more to do. Know that if you get a connecting room, the doors are open on the bottom. If you kneel down and look under the door you can see into the adjoining room. Breakfast was a joke. Out of stock on many items on the buffet. Not worth it. Otherwise, propert if clean, comfortable, and staff is very friendly.