DoubleTree by Hilton Hotel Wilmington

Daphne’s was a ray of sunshine after a long ride and the cookies were delicious! The room are spacious and clean and the bathroom had a great layout not to mention it don’t have that hotel bathroom feel which was nice too. We were on the 7th floor and it was peaceful not to mention the bed was like sleeping on a ☁️! I don't usually like softer beds but this was the perfect in between. It’s conveniently located off I-95 as well. The lobby is lovely and Stacey was super sweet on the check out. We were running behind schedule so we didn’t check out breakfast but I image it would be as great as the rest of the experience. Honestly I’m surprised this place only has 3.7 stars?!? Thank you for a wonderful stay and looking forward to our return the next time we are in the area!

Absolutely abysmal. The service was fine. The room was gross. Absolutely no hot water. They offered to move our room, but our friends were also staying here and said they had no hot water either. And now a party so loud you can hear every single word of the songs. The drinks are bouncing on the end tables. I wouldnt stay here again if someone paid for the room for me!! This hotel needs to be demolished and brought into the current century. Seriously, ive stayed in some disgusting joints in my younger years, but this one has to be the worst one by far.

My stay at Doubletree was truly amazing. The staff was phenomenal, very pleasant and provided outstanding customer service. Very accommodating, and the room was very clean. I want to specifically point out one employee Staci VuongSsnkey. I was there for my cousin’s wedding and Staci went above and beyond to help me access the bride’s suite ahead of time so I could decorate before her arrival. Her professionalism, kindness, and willingness to assist made all the difference in ensuring everything went smoothly and as planned. I had a great weekend and look forward to future stays. Thank you!!

Positive: The bed was adequate Negative: This place is a dump, catering to a gross and noisy clientele. A biker gang revved their motors beneath my window until 1 AM, and the whole place stank of marijuana. AC was broken in the building. My room was not made up, maid clogged the toilet.

I've stayed in this hotel before multiple times for a conventions with our church. However my most recent stay in October from the 17th to the 19th for a wedding was not at all pleasant. Upon arrival the room seemed clean but had a odor. We were able to eliminate that by buying our own cleaning products. The television did not work. Then the night before the wedding when we were trying to get sleep the AC unit blew setting up Sparks in too loud popping sounds that sounded like gunshots. My sister and I were both unable to sleep after this event. She has severe PTSD after being in the military she was most definitely triggered and unable to sleep and stay in the room. We tried calling down to the front desk only to find that the phone in the room did not work as well. We had to get dressed