Courtyard by Marriott Charlotte City Center

Positive: Was clean, and staff was quick with requests (better sheets, fire alarm battery) Negative: Sheets provided did not even come close to fitting the pull out couch. Fire alarm was chirping and had to change the battery.But worse was the current price online was more than a hundred less than I paid, and I wasn't offered an upgrade in room choice.

We were in town for the panthers game and I would recommend this place to anyone. The front desk staff was wonderful and super helpful. I had the pleasure of dealing with Stephanie and she was super helpful and informative as well as being able to let us leave our car at the hotel parking till the game was over. The rooms were clean and spacious and pretty comfortable. 10/10 customer service and great rooms would definitely persuade me to stay here again!

I expected the regular, sort of generic, but nice Marriott experience. The rate was high, but it was Valentine's Day in downtown Charlotte, so whatever. However, I did not expect a notice saying that the water would be shut off from midnight-6am. My friend and I spent the whole evening stressed about getting back to the hotel in time to brush our teeth! And then, an alarm went off at 6am in our room. I don't know who set that, but I hate that person. You know middle-aged ladies can't go back to sleep after an alarm goes off! And, because apparently hotels don't offer any actual TV channels anymore, I called down to ask if we could log into my HBO account and the woman at the front desk said yes and when I asked her how and told her that the app wasn't an option that I saw, she just said

We were on a short break during my winter break (I'm a middle school teacher), and my husband surprised me with tickets to an NBA game and a two-night hotel stay. The room was spacious, the bed slept great, and the wi-fi was nice and strong, which we needed because my husband is working (he is a newspaper editor who is responsible for updating the newspapers' websites. |I really enjoyed my trip, and the abundance of restaurants within walking distance of the hotel made it special. |I can recommend this if you are visiting the Charlotte area and want to stay within walking distance of Bank of America Stadium and the Spectrum Center.

It was my first time staying at this location for an event. PROS: location, is in walking distance to a lot of places. The staff at the bar were amazing and very helpful. The food and drinks were good. The guy who came to fix my tv was amazing and helpful also. CONS: Upon walking in my room my feet got semi stuck to the floor. The floor at the entrance of the room was filthy and sticky (pics below). I don’t understand how it could be overlooked by housekeeping, made me feel the room was not cleaned, needless to say I never removed my shoes. There was no complimentary bottles of water. My tv didn’t work, they sent a young man to fix it and he did wonderfully, however when I went to change the channel it went back to not working so I just turned it off. I was only staying one night so I didn