Courtyard by Marriott Charlotte Ballantyne

We had a wonderful stay at the Courtyard Marriott at Ballantyne. We were in town for a family member’s funeral services. The front desk staff was wonderful and helpful. The rooms were clean and housekeeping staff were all friendly and hardworking. We would stay here again. The only complaint we had was the design of the showers. They seem to leak out onto the bathroom floor, no matter how you adjust the sliding doors. Other than that, no issues at all! Thank you!

Out of all the Marriott properties I’ve stayed at, this one easily lands in my top three! From the moment you walk through the doors, you’re greeted with warm smiles and friendly help. Everything is spotless, the property itself is absolutely beautiful, and the rooms… wow. Super spacious, incredibly comfy — exactly how a hotel should feel. I’d stay here again and again without a second thought. Even when I had a tiny hiccup with my room key, the engineer who came to help was so kind and quick to fix it. A huge thank you to Racquel and Lucille for making my stay truly amazing!

We stayed at this hotel for the night which I researched based on the ratings at Marriott.com. I used points and it was one of the best values for the points. It has a modern updated atmosphere. I was upgraded by the desk staff since I have gold status which was a very pleasant surprise. The room was a suite which was very nice to have all the extra space. The living space had two smaller half rounded pullout couches which was a nice feature and they were very comfortable. The bed was also very comfortable and we slept well. We ordered breakfast that we paid for which was pretty good although I prefer a continental breakfast.

This was a very mediocre stay. The hotel was underwhelming and was older. The paint in the bathroom had a very large chip. The window was really rusty and kinda gross. The room felt a bit dated. There was a lot of noise one of the nights I was there. Room was clean, although.

Location was excellent for a relaxing chill time. Right beside ballantyne bowl and hotel!! Convenient store right beside it. The rooms were very clean and spacious. The bed was super comfortable! Balcony on our room which was super nice to have! Only thing I wish was different, have an option for microwave in room. They have one in the common area but in room is better! We would definitely book here again