Courtyard by Marriott Charleston Mt. Pleasant

I had a great stay here while visiting family in the area. The hotel was extremely clean and well maintained, which made the stay very comfortable. The room and common areas were spotless and everything felt well taken care of. The location was also perfect. It’s close to a lot of great shopping and restaurants, and it’s a convenient distance from the beach as well, which made getting around really easy. The front desk staff were polite, helpful, and very prompt whenever I had a question. I didn’t run into any issues during my stay, which made the experience even better. Overall, I really enjoyed my time here and would definitely stay again the next time I’m in town visiting family.

This is by far the most upscale Courtyard by Marriott Charleston I’ve ever stayed at. The lobby and public areas are beautifully designed, modern, and incredibly inviting — it immediately gives off a polished, high-end feel the moment you walk in. The rooms were just as impressive — clean, well-appointed, and very comfortable. Everything felt thoughtfully laid out and well maintained. There’s also plenty of convenient parking, and the location is excellent, close to shopping and a great selection of restaurants. If I’m ever back in the Charleston area, I will absolutely stay here again. I can highly recommend this property to anyone looking for a comfortable and elevated stay.

Hotel is very nostalgic. Lobby is very nice. Front desk is friendly and accommodating. The room was a little on the small side. The TV in the room was positioned poorly. Needs to be reconfigured. Need outlets at both sides of the bed. We stayed for 3 nights and the room was not made after our first night. Front desk said it should have and they fixed it. My last comment is not on the hotel. It’s on Trip Advisor. I booked the room through Trip Advisor and after paying I got a message saying it didn’t go through as the room was not available at that rate. They charged my credit card. I was able to get it reversed but this is a poor experience. Again NOT on the hotel but on TRIP ADVISOR. I won’t be booking anything through Trip Advisor. Definitely stay at this hotel in the future

Positive: I called beforehand to make sure that the pool and Jacuzzi were both working. They were assured me that they were and when I got there, the amenities were not working. Negative: The Jacuzzi and the pool were not working after I called and made sure and they confirmed it was very upsetting to have spent the money on a hotel that didn?t have the amenities that I had paid for

Really disappointed this trip. Was here 3 weeks ago and it was fine. Housekeeping was acceptable, not superb by any means. This time around, I slept in bed all night then went to straighten up my pillows when I awoke. Was absolutely appalled to find crumbs in the bed. I had no food on the room. When I walked into the bathroom, I drug crumbs in there with me. Disgusting!! I went to the front desk and advised them. I asked that the sheets be changed and rug swept. They didn’t act surprised nor concerned. When I returned to my room, I have no clue whether they honored my request or just brushed the crumbs off. I’ve had no contact from housekeeping or management, which I don’t find acceptable. I return for business on a frequent basis and will choose a different hotel next time. Be aware to t