Courtyard by Marriott Beckley

My father and I stayed here during Christmas time. Although we had quite a few issues with the hotel maintenance, the staff: Angela (front desk), Buzz (night auditor) Heather (amazing chef!) and Bill (general manager) made our stay wonderful. They were extremely accommodating and helpful. It was a very emotional trip for us so to have such lovely staff made all the difference. Thank you for such a pleasant experience.

I usually don't stay at hotels that are rated less than 4.5 stars but I was pleasantly surprised by this location. I booked a standard room but I think they actually upgraded me with my loyalty status because the room had a separate sitting area & seemed quite spacious. ||The room was clean and if I remember correctly I wasn't able to sleep very long because I had a busy day planned, but for what time I was asleep, I slept decently. The room was clean and I don't really have any complaints aside from parking being a bit of a hassle due to the renovations they were doing. ||I would stay here again if passing through the area.

Positive: The staff is great, hotel always clean. we have stayed here many times and its always consistently a pleasant stress free stay. Negative: NothingExcept that all courtyards don?t operate the way this one does

Edit: a day after this review housekeeping did start using cardboard to keep the doors open and the noise was greatly abated. I will come back. I still like this Marriott. I gave them a 3rd star for that. Still slightly upset for my three days of disturbed sleep. —————— House cleaning slams the doors all day long. If you come here for work and want to sleep late (I work nights) then definitely DONT stay here. I’ve complained to the housekeeping and front desk, but no change. All they need to do is use a rubber wedge to keep the door open while they do cleaning. Instead, they repetitively slam the door (against the internal privacy lock) dozens of times for each room. It makes it so I can’t sleep after 8am. I’ve been staying at this hotel for three years, and never had this problem. But f

Room is pretty nice.. I love the curved couch. The shower is nice. I miss those amenitities..like shower cap & personal kits. Its a small thing but I use them. So if possible included those in the room. TV is decent size. Some marriotts have very small ones. The rooms dont have microwaves but there is one available in market area. Overall good rxperience