Country Inn & Suites by Radisson, Round Rock, TX

Positive: It was 1:30am, I needed a room as I had accidently locked myself out of my house lol. The clerk was very nice and the room appeared clean as did the bed & bath. Negative: Breakfast. I know it was Monday morning and not as many guests in, so staff offers a small amount of hot food at a time. The sausage links were horribly dried out, not sure if they were microwaved too long, had been sitting since 6am or both. Overall eh

I really enjoyed my stay here. The staff is very friendly, the rooms are clean, and it is conveniently located on I 35S Service Road. There are three restaurants of different genres within a rock's throw of the lobby. Audrey was very helpful and professional. The beds and pillows are super soft but yet firm (?). Slept like a baby. I will definitely return whenever I come through Round Rock. Overall it is very affordable, with friendly staff and clean rooms

I have effectively finalized an online booking and processed a payment through my Visa card. During the check-in process, the employees kindly requested for both my credit card and identification. Nevertheless, I was taken aback to discover that it is standard hotel procedure to duplicate these documents. I am interested in understanding the rationale behind this extra measure, particularly considering that my details had already been authenticated. Given the prevalence of fraud and identity theft, I would recommend that Choice Hotel reevaluate its antiquated policy to enhance customer contentment

Zero stars if that were an option. I stayed here the night before a court hearing and was working quietly on my own laptop in the lobby to prepare documents. I needed no more than 20 minutes. At 11:51 PM, before midnight, the front desk employee aggressively told me the lobby was closing and then threatened to call the police and have me trespassed if I didn’t immediately leave. There was no disturbance, no noise, no issue—just an unnecessary escalation that felt hostile and intimidating. When someone jumps straight to threatening law enforcement over a paying guest sitting quietly, that’s a serious problem. The employee’s behavior was angry, confrontational, and completely unprofessional. If management reviews their security cameras, they’ll see this interaction was entirely uncalled fo

initially did not receive the room I booked. Was told it was not available. Then was upgraded to king studio suite. In that room the bathroom sink would not drain and the door was about to fall off due to hinges broken. Then was moved to handicapped room that was satisfactory. The entire place needs a facelift. Several areas needed painting, luggage carts wheels broken, outside areas littered with trash and cigarette butts.