Country Inn & Suites by Radisson, Humble IAH East

So we came here 10 years ago August 15, 2015 for our wedding honeymoon. We had the jacuzzi suite. Absolutely loved it. 10 years later we wanted to go back to just be at the same place and in the same room. I am so upset it literally shattered my expectations. The jacuzzi has a sink faucet and literally took an hour and a half to fill up by the time it was done we were so over it we only stayed In it for 15 min and just got out. They advertise a heated indoor pool so I was so excited as our baby could experience a pool for the first time. Pool was absolutely freezing couldn't even get in it. The room wasn't bad if you just ignore the jacuzzi part. It was a comfortable bed and what not but still I can't understand who put a sink faucet on this jacuzzi!!!! It literally ruined our mood. Just m

The room that was given to us room 221 had a dirty Glove I took pictures to show front desk disgusting!!! and the phone line was not working at all!!!! plus the rug had red dirty stains!! The front desk girl whom I didn't get her name was super helpful and nice and gave me another room 421 but unfortunately the room was no better some of the lights didn't work well the bathroom had some water dripping noise all night long and the phone didn't work as well that's a problem in case I had to communicate with front desk I had to call them with my cell phone! I did bring it to the attention of a gentleman whom was in front desk and he said he would go and take a look at it, once he got to the room he said he tried calling me but I said MY ROOM PHONE DOSENT WORK he looked at it and agreed wi

This is a great spot if you are trying to save money, have a quick stay and be located near the airport. The staff are friendly. The whole place is dated and could use a little care. The gym is tiny and more than half the equipment was out of order. Generally quiet with the occasional loud vehicle going by on the highway.

READ BEFORE BOOKING!!!!!!!!!!!!!!!!!!!!! This hotel is extremely old and poorly maintained. The rooms were dirty, with visible dust, stained sheets, rugs, couches, and an unpleasant smell as soon as we walked in. The furniture looks outdated and worn out, and it honestly feels like nothing has been updated or properly cleaned in years. The bathroom was especially disappointing — grime in the corners, old fixtures, and cleanliness clearly not a priority. The overall condition of the hotel made the stay uncomfortable and far from relaxing. Customer service did not help improve the experience either, as staff was a bit slow and made me wait for my key because they had to check of the rooms was ready even though it was 2 hours past checking time so the room needed to be ready. I would not r

One of the worst hotel experiences I’ve had. I booked this hotel primarily because it advertised an airport shuttle. There is no airport shuttle, which resulted in unexpected transportation expenses just to get to the property. When we entered our room, it smelled strongly of onions and mold. Using the air conditioning or heating unit only made the smell worse, to the point that we had to sleep with the window open. The cleanliness was unacceptable, especially for a hotel accommodating families. We found a cockroach in the pool area, and the floors throughout the property were visibly stained. Even the beds were questionable. My kids commented that it looked like someone had slept on top of them, which should have been a major red flag. Between the misleading amenities, poor hygiene, and o