Comfort Suites near NASA - Clear Lake
Webster, TX · Hotel
- Address
- Comfort Suites near NASA - Clear Lake, 16931 N Texas Ave, Webster, TX 77598
- Phone
- (281) 724-1396
- Website
- www.choicehotels.com/texas/webster/comfort-suites-hotels/tx942?mc=llgoxxpx
Comfort Suites near NASA - Clear Lake is a hotel located in Webster, TX. It is one of 24 hotels listed in Webster. Its 3.7-star rating is slightly below the Webster city average of 3.9 stars. It ranks #14 of 24 hotels in Webster. There are 10 photos associated with this location.
Customer Reviews
I had a great stay at this location.I've been here a few times staff is excellent. Gentleman at the front desk, I believe his name was Herschel, was very kind. Room was incredibly clean, smelled good, clean linens, no dust, carpets looked nice and no mold in the bathroom. The housekeepers are doing an excellent job. Thank you guys.
Several broken items including the TV and phone - never fixed. Hot tub is broken work no plans to repair - mostly why we chose this location - indoor hot tub was advertised. Edit: note added photo from the hotel's page advertising got tub. Added after review. I feel validated putting this because this was a truthful experience. The service was excellent and people nice. Also, yes, I was brought 2 remotes after first being told it couldn't be fixed or had to move rooms. The front desk man did come and after removing electrical tape went to the office and brought me the 2 remotes - both had to be used to run the TV. And that with holding your arm and biting your tongue in just the right position. I'm thankful they gave me a"temporary fix", but it was a problem. The"cosmetic" damage was in th
I stayed 1 night. Had to move rooms as soon as I got there do to the condition of the room. The second room was better until the roaches started crawling around the bathroom. German roaches not tree roaches. I couldn't get out fast enough. Had to find another hotel to stay at. They said they would work on a refund but no refund yet. I do have pictures.
We stayed 2 nights. It was a great location as we were there to see the Space Center. This was the 2nd Comfort Suites that our room had a musty smell. This one was bad. We weren’t sure we would be able to stand it. The breakfast was good. The furnishings in the breakfast area are severely in need of replanting as well as some small seating type couches. There is also a Buddha sitting on the check-in counter.
Room was clean. Good breakfast. Staff were nice. Pool was a dissapointment for me and the kids. Didn't end up swimming. Indoor water temperature was too low... Probably because the room was too cold. Jets were not working. Advertised hot tub was not hot. Light hanging in deep end by electrical wire. Overhead lights were flickering. I read about the pool in the Google reviews but figure the issues would have been addressed by now. Also, know that the pool chair lift was not operable and appeard to be in need of repair. Didn't effect us but if needed by some, I would check on the status before booking a stay. My kids were hoping to be able to utilize the indoor pool in the cooler weather as we have elsewhere. We'll probably try another place when we come to town in a few months
Services
Top Hotels in Webster
| Name | Rating | Reviews |
|---|---|---|
| Studio 6 Webster, TX Houston - NASA Lake | ★★★★☆ 4.4 | 20 reviews |
| Home2 Suites by Hilton Houston Webster | ★★★★☆ 4.3 | 20 reviews |
| Days Inn & Suites by Wyndham NASA Space Center Houston | ★★★★☆ 4.3 | 20 reviews |
| Holiday Inn Express & Suites Houston Space Ctr - Clear Lake by IHG | ★★★★☆ 4.3 | 20 reviews |
| SpringHill Suites by Marriott Houston NASA/Webster | ★★★★☆ 4.3 | 20 reviews |
| Tru by Hilton Webster Houston NASA | ★★★★☆ 4.3 | 20 reviews |
| Hilton Garden Inn Houston/Clear Lake NASA | ★★★★☆ 4.2 | 20 reviews |
| Hampton Inn & Suites Houston/Clear Lake-Nasa Area | ★★★★☆ 4.1 | 20 reviews |
| Fairfield by Marriott Inn & Suites Houston NASA/Webster | ★★★★☆ 4.1 | 20 reviews |
| Space City Ellington | ★★★★☆ 4.0 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.