Comfort Inn Federal Way - Seattle

Communication was horrible. I sent a request and they responded with fell free to contact us if you a request. Sent request again. No response. Called mutliple times no help. Breakfast was horrible. Exact same thing for 5 days. Always something out or broken and they stop replacing food eaten an hour before close. Guests circling around confused every day just eating dry cereal because everything else is gone and noone anywhere to be found. Then they sold my info to telemarketers.

Our room on the top floor was clean but outdated, especially bathroom. Doors are hollow laminate, wallpaper peeling, tile grout dingy looking, but overall clean and comfortable. TV worked but provider doing an update so no guide, and finding a channel was a cumbersome process. Elevators slow, so easier and faster to use stairs. Service was friendly, but often no one at front desk so had to wait. Breakfast is pretty minimal, but hot and tasty. Pool area is clean and lobby is modern and open

Front desk was super nice and helpful. Room was clean and the bed was comfortable. The hotel itself looks like it could use an update and refresh and the gym only has one treadmill that works and dumbbells. The other equipment is broken. If your looking for an affordable and clean place to stay for a few nights I would recommend just don’t expect a 5 star hotel its definitely a solid 3 stars

Very dated but well kept. Cops showed up at 10 am to investigate a random car parked in the lot,kinda sketchy for the location as to many let's say not so fortunate people around the area.. staff was helpful and pleasant general areas were clean to a broom standard (dust bunnys are there if u look in the corners) but for what it was I was definitely impressed. The parking lot was kept clean and everything functioned. If your looking to just have a place for the night it's the bang for the buck in the area. But if your one of the people who freak out at a spec of dust on the desk u might want to find a different hotel. Overall I gave it 5 stars because it's is what it is and nothing more or less

Positive: Convenient! Close to all the stores and freeway Negative: TV did not work in room 219, couldn’t reach front desk w/room phone, Jacuzzi was out of service, Pool too much chlorine! It was so strong I wasn’t able to remain in there! Eyes were burning, Breakfast need more items and a 2nd waffle maker