Colonial Resort- 1000 Islands

Gananoque, ON · Resort hotel

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Gananoque
#10
of 17 hotels
City Percentile
0%
rating percentile
Address
Colonial Resort- 1000 Islands, 780 King St W, Gananoque, ON K7G 2H5, Canada
Phone
(800) 267-9497
Website
www.colonialresort.com

Colonial Resort- 1000 Islands is a hotel located in Gananoque, ON. It is one of 17 hotels listed in Gananoque. Its 3.4-star rating is slightly below the Gananoque city average of 4.2 stars. It ranks #10 of 17 hotels in Gananoque. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Becky Langton · Sep 2025

Worst hotel EVER. I regret trying to save a few dollars because it almost cost me a fortune in extermination fees! We noticed German cockroaches crawling not only on the bed, but up the wall and around the window. (We fell right asleep the first night so not sure if there were any then, but I am sure there were.) We left immediately after spotting them! Owner would not refund our second night, of course. I told him that I would notify the health unit & he did not care one whit. He said I declined an alternate room, so no refund. I’m pretty sure cockroaches do not recognize boundaries. Re: Owner’s reply. It is clear that with every negative review, you reply with an attack, as opposed to remedying your issues. Every word you replied with was a lie (I was there on a weekday! and asked to be

★★★☆☆ 3.0 Stephanie Seika Groves (Stevie) · Aug 2025

We used to stay here when I was a kid I remember it being much more posh as we loved the swimming pool. Unfortunately it looks like it has remained unchanged since the early 80s. Everything is quite rundown the only benefit is its a quiet locatio. The air conditioner was horribly noisy and we were unable to regulate where it was blowing as it was mounted in a window at the back of the room blowing directly on the bed. The only solution was to close the curtains over it. The toilet plugged up immediately and we required a plunger which was not provided in the room. The shower did not work properly the faucet handles were on backwards and upside down so hot water was cold cold water was hot and to get it to come on and you had to screw the handle outwards. Also the neighborhood had a shower

S6404GGlindaw · Aug 2025

This resort could be very nice with some work and TLC. On arrival my first thought was that pictures I had seen of the place must have been photoshopped. We travelled with friends who were also perplexed. The rooms appeared to be clean until I witnessed the male housekeeper going into at least 10 rooms using the same floor wet swiffer using the same wet pad.||The outdoor pool could be so nice with some paint and fixing the huge cracks, the deck is made of 4X4 boards which are a challenge as many were warped or loose and would pop up when stepped on, landscaping consists of overgrown weeds.||The outdoor activities that are listed either did not exist or so overgrown are not usuable (tennis court nasty)||Breakfast is very sparse, there are some restaurants not far away thank goodness.|

★☆☆☆☆ 1.0 Steve Costello · Sep 2025

Absolutley terrible Our room was nothing like the photos on Expedia when we booked. Smelly room and just filthy. Couldn't see tv from the bed. Paint peeling off all the walls and very little cauking around the tub and that's why the stink is there mold and mildew. No continental breakfast and unfriendly staff. Bathroom sink and tub had dead flies in them. Do not recommend this place.

★☆☆☆☆ 1.0 Ted R · Aug 2025

Had stayed in this hotel in the past, and enjoyed our stay. Ironically we got the same room again. We were saddened to see the decay over the past few years. The room had a funky odour and was very damp. There was a coating of dew on the inside of the windows int the morning. Everything including our clothing was damp. There was what appeared to be mould in the windows and in the bathroom, including on the light fixtures over the bathroom sink. Unfortunately, we will be looking for other accommodations next time we are in the area.

Accessibility & Amenities

✓ Lgbtq Friendly

Services

Resort hotelGift shopHotelMotelRestaurant

Top Hotels in Gananoque

NameRatingReviews
Pangea House Bed & Breakfast★★★★★ 4.920 reviews
Chrysler House★★★★★ 4.820 reviews
Absolute 1000 Islands Suites★★★★★ 4.820 reviews
Comfort Inn & Suites Thousand Islands Harbour District★★★★☆ 4.120 reviews
Travelodge by Wyndham Gananoque★★★★☆ 3.920 reviews
Howard Johnson by Wyndham Gananoque★★★★☆ 3.820 reviews
Riviera Inn and Suites 1000 Islands★★★★☆ 3.720 reviews
Super 8 by Wyndham Gananoque/Country Squire Resort★★★★☆ 3.620 reviews
Gateway Motel★★★☆☆ 3.420 reviews
Thousand Island★★★★★ 5.00 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.