Canopy by Hilton Dallas Frisco Station

Quality stay overall—clean rooms, comfortable environment, and a convenient location. Valet was professional, reasonably priced per night and a amooth process. The property has a bar, though it would have been even better if it opened earlier in the day for brunch hours. Zeff took my breakfast order and prepared my meal, and his service was excellent. I also appreciate that Hilton allows guests to use a free night reward for a same‑day, last‑minute stay. I tried to use my free night with Omni before and they would not allow it unless it was booked over 24 hours in advance. Reasons like this reminds me why I am loyal to Hilton. You never know what kind of situation someone may be in, and being able to use a reward (that you earned based on your spending) when you truly need it makes a hu

Our visit to Canopy by Hilton Frisco was amazing. The customer service was 10/10. Omar from the reception was the loveliest employee who took great care of us and was always willing to help you out with anything you needed. The rooms were clean & spacious and stocked with everything you’ll ever need. The beds were very comfortable and the chaise lounge too! Also, the breakfast was excellent every single morning. |Absolutely would recommend to anyone travelling for either work or leisure! Lovely experience.

Positive: My wife loved the filtered water that was available. Negative: I did not like that you had no choice but to Valet. There was a parking garage behind the hotel, no reason we should not be able to park ourselves.

I regularly stay here and the crew that work at the hotel are what make it special. They’re always attentive, kind, and go out of their way to help make the hotel guests have a great experience. My recent trip was impacted with a few late changes. Stephanie helped me switch rooms so my kids could join the trip, and made it a seamless experience that let my kids join and enjoy Dallas for the first time. When our departure flight was cancelled, Leah went out of her way to help us coordinate our last day before we had to catch our flight; truly saved our day and trip. Thank you Stephanie and Leah!!!

We had such a wonderful experience thanks to the amazing receptionist Leah, at this hotel! She went above and beyond to get us checked into our room earlier than expected, which made a huge difference after a long day of travel. Not only that, she surprised us with a room upgrade and even gave my daughter a complimentary treat. Her genuine kindness truly meant a lot. It’s nice to meet someone who truly cares about making guests feel welcomed. We’re so thankful and we will absolutely be back!