Candlewood Suites Dallas Market Cntr-Love Field by IHG

Where do I start? Oh yeah — the shuttle van never showed up to pick me up from the airport. I ended up getting a ride from the Aloft hotel driver who was kind enough to take me since the hotel is nearby. That was the only positive part of this experience.||||When I arrived, I could immediately tell the place was sketchy. The smell when I walked in was awful — a mix of mustiness and body odor. I checked in and asked to be added to the shuttle list for the next morning. Despite claiming to have a 24/7 shuttle, I was told otherwise once I arrived — surprise.||||I headed to my room on the second floor and nearly gagged walking down the hallway because of how bad it smelled. But for $94 a night, I figured I’d just deal with it. That changed quickly when I got to the room. The sheets had visible

We needed a hotel close to UTSW due to an early morning surgery, but we needed a handicap accessible room. The front desk staff went above and beyond to make sure that the rooms given to us fit what we needed. We had a bit of an emergency, and I called the front desk to ask for the number to a close by fire department to do a lift assist. Derrick, the clerk at the time, said he would come up to help. He assisted me with getting my dad up off of the floor and into the bed. This was WELL ABOVE his call of duty or the scope of his job!! I made sure to let management know as well. We would have had to wait on the fire department or EMS to come help if it wasn't for him.

Brought up to the front desk person that the all 4 HDMI ports between the bedroom TV and living room TV in room 142 don't work with any of my cables or devices. Naturally, they explained how to use the input function for the remote. Eventually they agreed to send a technician to inspect the 15 year old tvs (model is from 2011). Plumbing for the toilet is noisy and needs service as it's always filling. Mentioned that I skewered and flushed an adult cockroach in the hallway outside my door. Other than a look a revulsion I didn't get much of an apology. 2 stars between the plumbing issues, TV connectivity problems, and insect presence. Not a great area either. Glad I reacted in time for the homeless man that jumped in front of my work van under the overpass nearby when leaving for the nearest

Friendly staff. Right off the freeway easy to get into. Has a little store to grab what you need. Room was comfortable. When we had an issue with the A/C they fixed it within thw hour. I would definitely stay here again.

Our family stayed at Candlewood Suites, where the hotel offered an apartment-like room with two beds—one in the living area and one in a private room. The bathroom's large opening led to a warm and spacious tub was even roomier than ours at home. The kitchen was fully stocked with dishes, mugs, a coffee machine, microwave, stove, and dishwasher. Our room (328) featured exceptionally comfortable beds, and the candle-like scent and Christmas decor in the lobby made the atmosphere festive. The pool in the courtyard was closed for the season, but they also provided a small gym and convenience store. The front desk staff provided helpful guidance during check-in, and checkout was simple. The hotel's affordable location near Dallas attractions made exploring easy, and the checkout at noon let u