Best Western Murfreesboro

The worst Best Western we have ever stayed at. The room is old and needs to be remodeled. The paint has been touched up numerous times and again peeling. I don’t think the floor has been washed in months. The bathroom has been chalked and not painted. The toilet was loose as well as the sink. I called the front desk because we had no internet. The guy at the front desk was nice but had us call the internet help line. The front desk called back hours later and apologized and told us they would give us back our $15 dog charge due to the internet inconvenience. I won’t recommend this place to anyone. Unfortunately it was a waste of our Best Western points. Also… I did follow up to the managements response and sent an Email with photos. I haven’t received any response.

Pet friendly and low priced but......it has had some updates like 50" tvs and paint. Cleanliness needs to be checked. We had a 2 inch round brown stain on the top of our sheets Front desk said we could come get new sheets at the front desk or could relocate the room. 3 sets of spider webs along the ceiling

We had a relatively average stay at Best Western. The room wasn't nothing to brag about, but it could have been worse. The continental breakfast wasn't much to brag about, but it could have been worse. But what couldn't have been worse is the fact that I left my less than $100 earbuds in the room. When I call back and spoke to Brian, he talked to housekeeping right then and there, and they had them. And assured me they'd be there when I sent a return self-addressed stamped envelope in three days. Well, guess what???? You guessed it. Somehow they miraculously have disappeared. Brian has miraculously taken a 3-week vacation, and the manager, Ron, has miraculously gone back to the Philippines. That leaves just Mandy or Madeline the only one working in the whole building, I guess. Because she'

Room was not clean bathtub was dirty, the bed sheets was not clean at all, asked cleaning lady for clean sheets she refused to give me sheets for the bed. Thank goodness me and my husband had a blanket with us, we slept on top of covers. I said something to lady upfront when checked out, they refused to compensate the room still paid $109.00 for the room... I will not be staying there again not at all.

I come to Murfreesboro for work at least a couple times a month. This was the first time and last time staying at this particular hotel. Firstly the noise from the interstate is deafening and you hear it all day and all night resulting in little rest. Secondly I asked for a late checkout and the lady at the desk agreed for a 1230pm checkout. However, the next day right at 11am sharp the house keeper come knocking down the door, asking for a code which the front desk lady did not give. Needless to say I will not be back. There are more reasonable hotels in the area with better quality service.