Best Western Golden Spike Inn & Suites

Positive: It was roomy for a party of 8, comfortable beds, nice water pressure, quiet and close to shops and restaurants. Staff was super nice and breakfast was awesome!!! Negative: Kids said the vending machines on our floor weren’t working, but it didn’t affect our stay at all.

The rooms were nice and clean. The sheets were washed so much they had those little pills on them. I asked the front desk to please change the sheets to newer sheets, and she was happy to make our stay more comfortable. The breakfast was great with lots of options. The hotel was very central to everything you would want to see in South Dakota.

We stayed here for four nights and rented two rooms for Labor Day weekend. At first glance it looked fine, but the rooms smelled musty, almost a mold smell. The rooms needed to be deep cleaned around the baseboards, in corners, under the beds and tables, and in the bathrooms and around the toilets due to cobwebs, dirt, and food debri. They just had not had a deep clean in months. The shower wall surrounds are faded acrylic panels that went from white to vanilla pudding yellow. The bathrooms could definitely use updates. I am 5'-8" and could barely get into the bathroom area with the toilet and shower and close the door behind me - they are super small. The sink is outside of the bathroom in the walkway by the sleeping area, so if you need to brush your teeth, wash your hands, do make up, o

Not sure if this is an issue with Priceline, or the Golden Spike. I made reservations in July for a wedding the weekend of the 24th-26th of October. Pulled into the parking lot and found it empty. Didn't think much about it since it is off-season. Found the registration door, then found it locked. Went to a nearby motel and found out that the motel closed for the season on the 19th. Everything ended up working out in the end and so far it has not cost me anything. But someone sure dropped the ball. I would hope that the motel knew there was a reservation a while ago, but who knows? No score for Rooms or Service since we never saw anything. The Hill City area is beautiful, so location scored.

I'm not a picky hotel guest but this one didn't meet my standards. Staff was polite and accommodating but room left much to be desired. Sheets were threadbare. Sheets and towels didn't smell fresh. Bed was saggy and uncomfortable. Breakfast was good though.