Best Western Executive Suites

My experience at this property was extremely disappointing and far below the standards I expected from the Best Western brand. Upon entering the room, there was a strong unpleasant odor. The condition of the furniture and bedding was unacceptable. The sheets were dingy and had visible holes in them, and the sofa had multiple cigarette burn holes. Due to the unsanitary and poor condition of the room, I felt uncomfortable staying and ultimately left the hotel after the first night. In addition to the unacceptable room conditions, I was also overcharged. My stay should have totaled $376.00, but I was charged $451.22 on my debit card. I was never given a clear explanation of these additional charges. I also left a $100 cash deposit at check-in. When I attempted to resolve this issue with s

Overpriced due to area college football game. Otherwise, this is a room worth maybe $150 on average. The breakfast is decent for such an otherwise dingy place.

Positive: The room was spacious and clean. The bedding was extremely comfortable and smelled amazing! Plenty of hot water. I really enjoyed the hotel and this room. I'd stay here again! Negative: No, nothing.

We stayed at this Hotel because it was conveniently close to the Air Force Base were my son is stationed. The reviews were good but after we stayed here for 4 days it was not what we expected. The shower and bathroom sink were getting continually clogged. The TV didn’t worked for 2 days and the phone in the room wasn’t working at all. The noise from the trucks park outside and near the hotel keeps waking us up. Also, the bathroom vent was making a noise so loud that we have to close the door to minimize the noise. Two positive things I can mentioned. The personnel were extremely courteous and attentive and the breakfast was pretty good. I will definitely “Not” stay at this Hotel ever again. 👎👎👎👎

Room was very clean and comfortable 👌 Private Jacuzzi tub in our Presidetial Suite. We booked our reservation specifically looking forward to the indoor pool and the hot tub amenities. We checked in and front desk told us when we were ready for the pool come down and they would get us set up. Once we unpacked and got settled we called front desk and the pool is under maintenance. BUMMER... Disappointed but im still making the best of it and ill enjoy a long hot bath in the jacuzzi.