Best Western Carowinds

The hotel staff are very kind and courteous, the breakfast is always fresh each morning, and the common areas are kept very clean, room service does a wonderful job, the room and the hotel is a bit dated, it could use some renovations but it’s nice to have a bit more of a classic feel, it’s cozy. I felt very safe here and it’s quiet at night. Thank you Best Western Carowinds! A wonderful stay.

Checked in right at night time , on 9/30/25 it was starting to get dark so we didn't have too much trouble finding the place. We had made reservations so check in was easy, the only problem was the clerk didn't tell us they didn't have any water. He went ahead and rented us the two rooms we had reserved. when we called down to the desk and asked him about it he told us it should be on in about ten minutes then said we should have water by in the morning. he didn't say at any time he didn't know when we would have water. After a day on the course playing golf with the family I was ready for a shower. Come to find out all the hotels in that area didn't have water, it appears that the problem was with the towns' water systems. My problem with this whole thing is I paid almost two hundred dol

Positive: I respected this hotel. It was peaceful, clean, cozy, the chair & foot rest were perfect. I want to go again. The staff were nice and the place had a clean odor, peaceful comfortable, comfy Negative: it was an old hotel,junky, beaten down BUT not your fault,Also stuck way back in a dismal corner where it was junky and suspicious "looking" when one arrived. when you walk in the lobby to sell all of the dining chairs piled up said "not highest quality"

Breakfast is horrible, I eat once, got sick in my stomach within a hour, tried to give it another chance and the gravy, if that’s what it is, was cold, eggs, cold, when I said something, I was told, “put it in the microwave”, wow! My vehicle was broken into to (rear window broken out), and when I reported it to the desk, I was told, “what do you want me to do about it”. Are you kidding? How about I’m so sorry this happened to you on property, anything but, “what do you want me to do about it”. Or maybe, we can help with video once you get the police involved. Wow! Rooms are dirty, don’t wear white socks in the rooms. Maids are good but you’ll need to speak Spanish if you need something. Pretty cold at desk and language barrier for sure. It’s rough, but it’s not like it’s the Marri

Worst continental breakfast I've ever seen. Small would not even begin to describe the breakfast area. 6 extremely small tables crammed into a tight space between the cereal and the "hot" food. By hot food, I am referring to the cool-to-the-touch sausage patties and powdered eggs. 1 group of 6 people took up 3 tables and both food stations for about 20 minutes, so I sat there and watched as I sipped my delicious blend of water & apple juice. Of course, I didn't have to mix them....the hotel staff apparently did that for me!! The beds were okay, and the shower was hot. So, if you're wanting to stay close to Carowinds, the location is great, but plan on hitting up the Cracker Barrel and add that to the cost of the room. Then compare with a hotel that actually offers a real breakfast, like Dr