Baymont by Wyndham Muncie Near Ball State University

a family member & i booked two hotel rooms over Halloween weekend. we were celebrating a wedding & hoped to have a quiet place to land for a couple of nights. unfortunately i did not book this myself, so i was unable to check reviews. if i would have been made aware of the location, based on reviews i would not have booked here. the parking lot was pretty empty for a friday night (you also pay extra to park). immediately upon entering the hotel i noticed how outdated it was, but i was willing to give it a chance. i do not consider myself high maintenance, but when i entered my hotel room i immediately noticed many things of concern. there was a strange smell & a layer of dust over everything. a lightbulb hung naked on the wall missing its sconce. the mirrors looked like they had been snee

Run down, dirty, staff unattentive. The first room they tried to put us in was musty and smelled like mold. They did not clean our room after the first day and did not freshen sheets or towels. Towels were super small. Every cosmetic aspect of this hotel was broken or missing. Pool was closed too. Not

Positive: The only thing I liked was the closeness to the university as we were there for our daughter?s graduation. Negative: The shower and sink were very old and looked dirty but needs updating badly!!! There was a hole in the ceiling in bathroom area. The whole room needs to be updated. Also, needs another sink.

We stayed here four nights this last week.. My wifes mom was in the hospital.. The staff was very friendly and pleasant... Rooms were clean and from entering the lobby you could tell by the smell and look that this place was clean and they cared about the appearance of there hotel.. Quiet at night no problem sleeping beds were great... For the price friendly staff you couldn't ask for anything better

Not only did they have to move us to their sister location, but the room was half the size of the one we ordered and paid for so my mom didn't even get to stay with me and ended up leaving me alone on my birthday trip. The room had a smaller hot tub than we paid for, and when my mom came back in the morning to hang out with me and my grandmother who stayed with me instead, there was a cockroach in the hot tub with my grandmother. It was literally crawling on her. When we tried to talk to the staff about it at the sister location, he said there was nothing they could do, and instead of killing the cockroach threw it in his trashcan alive, so it could just crawl back out. When we asked for a refund, he refused saying we had to go back to the Baymont to issue refunds. So my mother called them