Americas Best Value Inn & Suites

Filthy, disgusting, rancid-smelling room with broken A/C. Too hot to sleep in. Our friends at the same hotel had a cleaner, nicer room with perfectly working air and the staff REFUSED to let us change rooms or get a refund. We were only there two hours, they said once we had lied down in the beds it was our room or we could just leave. I've been to dozens of motels, real dives too, and never once had a complaint about any of them. This one, however, is garbage, and I hope it goes out of business. Staff were generally rude and nasty to our friends before any of the above happened, too, and THEY WILL MAKE EVERY EFFORT TO CHARGE YOU $10-20 MORE THAN THE PRICE YOU BOOKED ONLINE.

Stayed here last night with my husband. horrible experience. 1 we had requested a non-smoking room, our connecting room (which had no lock, just a couch pushed against it) was a smoking room. So i had the pleasure of coughing all night. 2 the sheets were so worn down that i had to sleep on the comforter. 3 no phone or clock of any sort in the room. 4 the only vending machine in the building was out of order and was also very hard to find. (also i never quite found the ice machine but im not sure i would have trusted it anyways) 5 only 2 small towels and 2 wash cloths for 2 adults; no floor mat and no spares. (and no phone to ask for more!). 6 check-out is at 10. room cleaning comes around at 9. the whole place just makes me cringe. the staff isn't very easy to work with, they either don

Here's my honest review so that the consumer can make an inform decision whether or not to book a room... Pros: a)the room is an ok size, b)towels were changed daily, c) supplies like TP or soap were replenished daily, d) no bed bugs, no insects, no coach roaches found yet; e) rooms comes with a mini- fridge, microwave, and a good working AC and Balcony (which was wet and I never use it) f) TV is a decent size but old school type, they do however have Showtime and other channels, but no HBO g) it is close to the freeway, busch garden, the casino,and the grocery stores (publix or winn dixie nearby) Cons: a)they claim they have WIFI but never work (I even had the Indian staff help me set it up and he couldnt get it connected either), I had to go to Starbucks nearby to use their wifi; WIFI

I had made a reservation and already paid for it in full before I got there. When I got to the hotel, the receptionist told me my room was currently being cleaned and that it would be available in 2 hours. I came back 2 hours later, the room was still being cleaned because they were "short on staff", but it would be available in 2 hours. I came back another 2 hours later and this time, a different receptionist was there, but told me my room was actually not available. I would have liked to be told that in the beginning, not 4 hours later. They were not honest and were wasting my time.

You get what you pay for!! Despite the recent remodeling of the room the Indian owner and staff were very rude and could not speak very good clear English!! I was working 7-12s on night shift and they had no respect for the paying customer would beat on door till opend while do not disturb sign was in place. Will not be returning nor would I recommend anyone ealse to stay there would sleep in my truck next time if no where ealse to go