Americas Best Value Inn Billings

Booked though Priceline and what a mistake that was. Got to this place in the middle of the night and there were shady people all over the parking lot, broken down cars with busted windows. Went to check in and was changed an additional “security” deposit. After getting my room keys, I went to the door where my room was and the lock was busted off. Immediately went back to the front desk to return my keys and request a refund as this place is NOT safe to stay at. They told me I had to go through Priceline and Priceline told me the motel had to refund me. It’s been 5 days and still no refund for a room I never even entered. This place needs to be inspected by the state.

Positive: The price and sheets were clean, two king beds. Negative: Took 5 min to get hot water to tub. Roach crawled over top of toilet seat. Beds squeaked loudly with ANY movement. Floor edges of room had dirt and dead bugs. Questionable people hanging around parking lot. Window screen torn and hanging. Window dirt

This was by far the worst hotel I've ever stayed in. The water in the tub wouldn't turn off so we told the front desk. They said they had no other rooms available. 3 days later, my wife and I woke up terribly ill and there was black mold all over the bathroom. After 3 days of asking to speak with the manager, we tracked him down at his car (front desk will tell you he isn't there because he's a total coward and has no idea what he's doing). He said he would give us a new room and 2 free nights. We never got the free nights and ended up just having to check out for health purposes and all he would do is refund us the remainder of the nights we had prepaid for. I am filing a complaint with the health department regarding the mold; I have pictures. Aside from that, none of the amenities list

Booked a king for two people, walked in the room and only two skinny pillows on the bed. Thought I’d call the desk for a couple more, NO PHONE in the room. Ok let’s relax and make a toddy, nope…. No ice bucket either… went out and bought a bag rather than struggle with the language barrier again. Website says free breakfast,,nope. Just some lukewarm coffee, never again at this place I’m booked for two more nights but I am relocating.

Not the best value for any country. There were cockroaches in the bathroom and the floor was sticky when we walked in. There were stains on the comforters. The room door doesn't even meet the floor so theres a large gap to hear everyone that was standing outside as well as see feet walking by, even at 12am. We didn't even stay the night, just checked in and then checked right out after walking into the room. There is a casino attached to the hotel which was blessedly not open that night and the front desk could not have been less bothered about the state of the room. She also charged us again even though we had prepaid for a room (this has since been refunded by the manager). Doesn't seem like the safest area to be parked overnight nor the cleanest.