American Express Centurion Lounge

Breakfast here is the worst. You’re better to grab something from the fast food place and bring it in with you. Coffee and bar is great. Everything was cold. No eggs, no bacon just a chewy sausage link. Hardly any gluten free options. Yogurt was good.

We were told to be put on a waitlist and to go grab something next-door, we went to go grab something next-door, came back with the food that we paid for, and then they would’ve let us into the lounge. Even though this was their request. Bad customer service

Thank God for the lounges and spirit Airlines pushed my flight back about six hours. I at least had somewhere to stay and eat and not pay $30 for a hamburger.

Love this place. It’s welcoming respite.

The American Express Centurion Lounge at CLT sets a high standard for what an airport lounge experience should be—efficient, comfortable, and genuinely elevated beyond the typical pre-flight routine. The space is thoughtfully designed, with a layout that balances functionality and comfort. Seating is abundant and well-distributed, making it easy to find a spot whether you need to focus, recharge, or simply unwind. The food program is particularly impressive—fresh, well-executed, and consistently maintained even during peak traffic. The bar complements the experience perfectly, offering quality drinks in a relaxed but refined setting. What truly distinguishes this lounge, however, is the level of service. At the front desk, I was assisted by a staff member named Laura (or Lorena), originall