Wyndham Garden Wichita Downtown

There were several problems with the room upon check in. 1. The door would not securely close without a lot of effort 2. The wall by the bed was really dirty- dried chunks of something. 3. There was food left in the fridge. 4. The shower drain was slow causing a several inch deep pool to form during the shower. I got a text upon check in welcoming me and asking that I let them know if they can help. It took more than an hour for a response and then it was only the food in the refrigerator that was addressed. It was clear from all of our interactions during the 4 night stay that the hotel was not staffed appropriately overnight. I gave the staff the opportunity to address the concerns the next morning- and to be fair they did move us to another room which did not have the same issues.

It’s a good location. I needed to be downtown for my convention. But I wish the hotel had higher cleanliness standards. It was very dirty. The shower curtain was dirty. The gym… I don’t even remember the last time they might have cleaned it. The chairs and everything else were old. This hotel really needs a touch-up. But the price was okay, and it got me where I needed to be.

Let's start off with the positives, staff were very friendly, very helpful. The breakfast, while limited in selection, was pretty good. The bed was comfortable, bedding clean. We got two rooms, one for my partner and I, one for my sister and her son. Im so glad they got the better room. We were placed on the second floor and yet somehow our room smelled like a dank basement. Clear water damage on the curtains, tub faucet was leaky. We got air freshener for the smell, it lasted all of an hour. The bathroom light was broken and our tv had no channel access. Ive stayed in some run down places but at least they looked the part on the outside. This looked pretty nice just to be a terrible disappointment. My sister's mold allergies are now kicking her add and we still have 7 hours to drive tod

Positive: The room was clean. Negative: A peephole in the door —a good way to I’d who is at the door-was not covered on the inside and the bed and the bathroom could have possibly been seen. Homeless people with a dog tied up we’re at the entrance close to parking.

My stay at this hotel was very comfortable and enjoyable. The staff was welcoming, and they made sure I had everything I needed. The room was clean, quiet, and well-maintained throughout my visit. I also appreciated the convenient location near local attractions. Great value for anyone looking for a pleasant stay.