Wildwood Snowmass

Worst hotel experience I can recall. Upon arrival at 4pm check-in time the room was not ready. I waited in the lobby for close to an hour with no communication. When I checked back with the desk I was told they have not heard from housekeeping and were unsure when the room would be ready. After a few minutes the desk agreed to "upgrade" me to a suite which was available. I appreciated the effort and hauled my bags up to the third floor. When I entered the room it was filled with trash, food and unmade bedding. It was immediately obvious they sent me to a room that was already occupied. At this point I was done trying to solve the issues. I asked for a full refund so I could book elsewhere. The front desk agreed and asked the manager for approval to refund the reservation. I received a rece

The front desk clerk was very nice and upgraded us upon check in. Unfortunately, the suite is absolutely filthy and all furniture is torn. The bed has sticky drops of who knows what, the screen door is torn and lock does not work, there is what seems to be blood on the bathroom doorframe, the heater is torn off the wall and there are just so many stains and tears I cannot believe they rent this room. The building seems to be similar throughout with some rooms having broken windows. I think this used to be nice, perhaps decades ago. It is pitifully in disrepair. We were too tired to drive on so we toughed it out and hope we don’t bring home anything gross. There is also no air conditioning and without a locking screen door, it’s very hot and the Clorox smell is overwhelming.

Let me start by saying I often stay at “budget friendly” hotels and understand properties are often outdated etc. This was something else. There was no one at the front desk at any time- we had to go to the sister property down the hall to get any help. We had bunk beds in the room and the top bunk had no sheets or comforter. There were numerous damaged items in the room (end table, heater, light fixture) and no screens on the windows. The bathroom smelled moldy. I attempted to contact the property by phone and email and never got a response. The walkways need serious repair and it feels like you could fall through at any point. We had to go nextdoor daily to get towels as the room was not cleaned during our 4 night stay. It felt like an abandoned hotel. The only plus is the location and t

This place is a dump! We just arrived to our room at Wildwood for a $1000+ 3 night stay during X Games. After about 10 mins in the room I noticed multiple issues. Perhaps the missing storage room door and cast out art work that we passed on the way to our room should have prepared us for our experience! 1) The window is broken and cannot close. It will not even stay in place once pushed closed. 2) The hook on the door fell off when I went to hang up a jacket. 3) The handle to the shower was literally sitting on the side of the tub and the screw sitting next to it. This is after waiting past check in to be able to access our room that should have been available by at least 4 PM. The best part is we thought we were lucky because the 3 groups in front of us checking in got turned away bec

Sorry to say this place is a dump! I'm pretty understanding and high tolerance to non perfection but! 😐 Luckily we just booked 1 night, just came over from front range to do some hiking/exploring. Advertised as Resort! , when all they have is a pool, hot tubs in pool area and a pool table in lobby. Resort is a far stretch, they even have the gall to add a $30 resort fee. Anyway the place is dirty and old. We were there in August no A/C, front desk said we could open the door to the balcony 🤔 there is no balcony, just the open walkway in front of the rooms with a window (no screen) next to the door, no way to get cross flow. Plus who is going to sleep with the door or window open to everyone? Not clean, old, no fridge, stained furniture etc. To much to list. Just don't do it, hope this help