Mountain Chalet Snowmass

We had a great stay! You can’t beat the location and for the price - ski in/out on snowmass mountain?! A dream! The staff were so kind and accommodating and the breakfast was great. The hotel itself is older but it’s well taken care of. The room was very cozy and clean. The beds were very comfortable with lots of pillows. The bathrooms are small but clean and have everything you need. Again, the pool and hot tub are older but clean and taken care of. It was perfect for a ski trip. We would definitely stay again!

Great location just next to the ski hill with easy access to lifts, shops, and restaurants. If I was rating the free breakfast only I’d give a 5+ rating. There were several items made to order daily as well as a great selection of items including fresh fruit on the breakfast bar. The breakfast staff were extremely attentive and friendly. Honestly better than many big name chain hotels. The hotel staff were also very friendly and the rooms, although a bit dated, were clean. The only reason I didn’t give a 5 is because there were a few broken/non-functioning items in our room like the lights in the ceiling fan and the bed pillows were super overstuffed/hard. I asked if there were less full pillows and there were no options so I ended up just using a jacket I had as a pillow which wasn’t i

Positive: the front desk/reservations was amazing. Negative: ""

During our stay, we paid for parking in an area specifically designated and instructed by the hotel. Despite following the hotel’s directions and paying the required parking fee, we were later shocked to receive multiple parking fines issued by the Town of Snowmass Village for that same location. At check-out, we immediately addressed the issue with Ms. Jasmine at the front desk. We were assured that the hotel would take care of the matter. However, the only follow-up we received was a copy of the parking charge receipt — with absolutely no mention of the fines or any effort to resolve them. It is unacceptable for guests to be penalized after relying on the hotel’s explicit parking instructions. Charging guests for parking and then exposing them to municipal fines demonstrates a serious

Booked for a hockey tournament as it was one of the most affordable and still within a decent distance from the Aspen rinks. When I booked I was also told how convenient it was to also be right next to food and shopping. The one positive of this hotel was the complimentary breakfast. Negatives, I woke up with BED BUG BITES, found that the phone in the room had no chord and wasn’t connected to anything soooo unusable, and the “nearby shopping and food was 95% closed at the time due to it being offseason. I told the front desk who never fixed the phone and said I was probably allergic to the detergent. I wrote it off and went about the rest of my trip. The next day when leaving I now had more BED BUG BITES and the ones from the first night had. Ow become big painfully itchy welts. I told the