White Swan Motel

When my son and I left an abusive situation, we walked away with nothing but some clothes and our two dogs. We were scared, overwhelmed, and had no real plan beyond getting somewhere safe. This shelter gave us that safety immediately. From day one, they treated us with dignity. They didn’t just provide a roof. They provided stability, structure, and real support. They helped me navigate resources, stay focused, and rebuild step by step. Because of their guidance and encouragement, I’m moving into my own place tomorrow. That wouldn’t have happened without them. They created a safe environment not just physically, but emotionally. My son was able to feel secure again. I was able to think clearly and start rebuilding instead of just surviving. I’m deeply grateful for the staff and the work th

I needed a place to stay that was close to where I needed to be so I made reservations here. First of all there is no such thing as reservations here. At that time i asked the guy how the rooms were because the reviews i had read were terrible but older reviews. Then there was a newer review that leads you to believe they have remodeled and the place has changed. The guy basically said that they have updated some of them and are sold out every night. So I assumed that perhaps they were remodeled and decent. And I was on a budget and this place was cheap. The outside was scary as I drove up but decided to give them the benefit of doubt. The room did smell nice and the carpet was fairly decent but the lady at the front desk said she was putting me in a room with a new bed. The bed was n

This is a NON-PROFIT organization that allows EMERGENCY HOUSING for Single Mothers/Fathers and Families with CHILDREN!!!! Yes it's on Colfax, but that doesn't mean EVERYONE lives like that! There are rules to fallow and these WOMAN bend over backwards to accommodate the best they can! My family and I are EXTREMELY grateful for this opportunity!!

I felt extremely unsafe. Fires were started, windows were broken out and staff disappeared. They were worried for their safety so they left the residents to deal with the unstable man who kept coming back. Definitely stay on the staff's good side they will find any and every reason to kick you.

Rooms are filled with roaches and the condition of the rooms is atrocious. The staff are negligent and unreachable. The lot and parking is a disaster. They will not improve with feedback and instead attempt to discredit reviews and input from guest. They call themselves a shelter, but the place is more like a Crack den being run by the Muppets. I opened the drawer to the side table and took a picture.its attached below. They will probably attempt to discredit this review as well instead of admitting thier incompetence.