Holiday Inn Denver Lakewood by IHG

I stayed at the Holiday Inn Denver–Lakewood for a training in the area and chose to stay overnight so I didn’t have to drive two hours to make an 8:00 AM start time. I was pleasantly surprised by this property, especially having stayed at quite a few Holiday Inns across the country. The lobby is beautiful and gives off a higher-end feel the moment you walk in. The elevators appear to be brand new—fast, smooth, and easy to use. My room was very comfortable, with a great shower and an overall clean, updated bathroom. For a one-night stay, it checked all the boxes. My only real complaint is the lack of a complimentary continental breakfast. They have a full-service restaurant on-site, which is nice, but breakfast is not included in the stay. Other Holiday Inns I’ve visited with restaurants

Not provided adequate bedding or towels after specifically asking for them. Complimentary breakfast was not provided due to a discounted rate using my IHG rewards points (charged additional 50.00 for breakfast) Fire alarm went off in the middle of the night for 20 minutes with no explanation apology or evacuation. Was charged 2.00 for a replacement toothbrush, which was my fault for forgetting, but first time I’d ever been charged for a normally complimentary toiletry item at most IHG hotels. This was also the only time that I’ve ever had an issue with the mattress at holiday inn. Lumpy and very uncomfortable. I stay exclusively at IHG hotels several times a month for business, this was the first time I’ve ever left a negative review in the last 10 years. I will not be staying at this loc

This hotel was exceptional! We were a group of 3 couples attending a funeral. The staff was so fantastic! In the bar, in the restaurant and at the front desk. The food in the restaurant for dinner and breakfast was delicious! Thanks much!

The hotel is quite nice and the rooms are very clean. The beds are comfortable with plenty of pillows and the bathrooms are spotless. The front desk staff are helpful and made sure that we had everything we needed for our stay. There were only two drawbacks: the pet charges were not fully explained and they were excessive. $50 per night for a dog under 10 lbs is ridiculously expensive. The second issue was the lack of breakfast. We felt they should at least offer a continental breakfast in the morning but, because this hotel has a restaurant attached, they don't offer breakfast. At the very least, coffee service would be nice.

The rooms are clean and the beds are really comfortable. All the staff that I had interacted with are extremely polite and friendly. The restaurant had alot of food choices and the food was really tasty. I highly recommend this hotel as for me I will be staying here again.