Westward Wagon Inn Buena Park

This is the worst place to be in , their services are terrible. Danial is the lady who handles bookings, she’s the rudest person i have ever seen. She yells at the customers like shes a mad dog. Lady be respectful or-else one day your 2 star place will be having no customers. I have traveled a-lot but i have never been to a place like this. No management, no service, no respect, prices are high as hell. Don’t ever go there because of that lady.

Love this place! I stay here often! The couple at the front are so helpful and so sweet! Every room is so pretty and pink! Very clean, smells great! Comfortable bed. Chill area, safe, cool people.

Last minute decision to stay here and it was worth it. We came back to knotts to celebrate 25 years of being together and tried to find the original crescent inn which is now a Walgreens. We got a great deal on room 17, and it’s tucked in the back in a corner. No traffic noise and the room is big and clean. The staff is exceptional at customer service and walked us to our room. He made it extra special being so welcoming. This place is right on the corner of knotts and the walk is 5 minutes to the gate. Affordable, comfortable and quiet well worth it. The colony inn next door is bigger but westwagon inn was perfect in size and kept the noise down, less traffic in and out overall I would choose westward wagon over any other retro hotel in the area.

Do not be misled by the pictures and description online. This is NOT a family friendly establishment. Upon check-in the lady was really friendly. However, there are long term guests at this facility that kids should not be around. We walked into our family room (3 queens 2bdrm) and it did not look like the pictures online. Our neighbor had her door open and was smoking right out in front when my kids walked to the room. She was only wearing a bra and a loose robe (mind you it is 3pm). Our room smelled like smoke and the front desk confirmed it was a non smoking room. There were no other rooms that were available to accommodate us. We left to find a safer room.

DO NOT STAY!!!! Worst place ever! I think some of their customers stay there regularly, and I mean like they live there ! Sounds like they have drug deals going on all night. They are loud and up all night! Beds are very uncomfortable and rooms smell like smoke. ( it is 1:41am and I’m writing this review as I’m here) I didn’t feel safe staying here. Car alarms going off and on . Pay the extra 60.00 at a different place. This place is ghetto and dirty. If you have children I would definitely not recommend it. Glad we’re just staying this night. THE WORST! If I could, I’d give it a negative star