Venture Motel

i stayed up at this venture hotel in marquette. my mom and i desperately needed a room. it was cheap and the room seemed nice from first glance. about an hour after my mom and i got there, i was laying down and out of the corner of my eye saw something. i looked over and there was a mouse crawling up the side of the other bed. i screamed and immediately went to tell the lady. a little while later i saw a LIVING huge spider. i then told my mom i wanted to get out of there. as we were packing, we saw the mouse again. i wasn't sure if it was the same one, or if there was multiple. regardless, it was disgusting and i will not come back ever again

I would never ever step foot in this place again!! |Myself and Mum had booked two nights accommodation as my Dad was in Waikato hospital (thinking we would be there for a few days). He ended up passing away suddenly and we didn't even use the room at all. The manager refused to give any sort of refund not even a partial as he said it was not his problem and "just part of their policy". I find this absolutely shocking as if a death isn't hard enough to deal with we have to pay close to $500 on accommodation that we didn't use - that money could go towards funeral costs. |After I had requested a refund or partial refund j had to continously ring for 3 days until I finally got an answer. Horrible customer service

I stayed here during my wife's surgery in Marquette. She had checked most of the hotels who offered hospital rates of $55 a night. The Venture was substantially less for one person on the hospital rate. The room was large and clean and conveniently located to the hospital and a variety of restaurants.||My non smoking room did smell like smoke, but most of the people there smoked. The owner was pleasant, friendly and courteous. I did not want to spend $100 a night for a room I would only sleep in. This met my needs for a great rate and I was impresssed by its cleanliness and proximity to downtown.

Needles all over the property, absolutely filthy. Don't believe advertising!! Beds are broke no fans in baĺthrooms. A person can smell feces from 5 -6 rooms it's disgusting . The no smoking rooms are constantly filled with smoke. Kids and adults run up and down hallways. Housekeeping staff start vacuuming 7am banging around always.

I called to get information about rates and ammenities. After speaking with my husband, I then called back asking to book the room. The woman on the phone (who clearly was a smoker) told me I would have to call back tomorrow. I asked "what if the room is gone by then?" She said, "Well I have a funeral service in town and all six lines are ringing right now and I don't know what to tell you." I replied, "really?" and she said, "yes I dont know what to tell you" then proceeded to hang up on me. Real Classy. If you want someone who has no experience in customer service... book your room here. I'm sure you'll get everything you want!