Tru by Hilton Joliet Plainfield

If you have to book a room in Joliet, you should book it here; there is no alternative but that's not the only reason to stay here. New construction hotel, I had a choice of king bed or two queen beds. The rooms are well kitted out and very comfortable; good mattress and linens, thermostat works perfectly, enormous television with Netflix and YouTube - plus the automation logs off your accounts after checkout! Can't beat the location either - super convenient. The staff were efficient, visible and friendly. Best breakfast bar I've seen at this level - cheese omelettes and sausage links every morning of my stay - plus the usual cold foods. Usually the gym is an afterthought but not here: full rack of dumbbells and kettlebells, balance balls, plus the usual stuff. They even provide towels

This is a brand new property so everything is clean and in good working order. The hotel is in the parking lot of a mall so there are plenty of food options nearby. The room was clean and fairly quiet, breakfast was standard but good, and it was a very good value for the money.

My wife and I stayed here while visiting family and had a great experience! The room and common areas were clean. We had a great experience with the app that allowed us to check in without going to the front desk. It was so convenient! They also had one of the better continental breakfasts I’ve had. There was a yogurt machine, muffins, toast, pancakes, and protein options. The lobby has a pool table and several board games. If you are visiting Joliet, this is a great bang for your buck.

The price for the hotel is too expensive for the accommodation they provide also the assistant of the front desk has no training in what she is doing and the team they have looks confused on the weekends. With no supervision of a manager to be found and if you ask for anythink once the guest leaves they start taking about them. They are not trained for customer service even though they are to give the guest 100% money back granted if they just make one complaint but they say no we will not be doing that they also say that ask for gluten-free low cal food and they don’t provide glunt free be careful with item being left behind cuz they will keep it they hold on to it but by the time it gets to list n found it is lost now in the holidays they say the price is low. Pleas extended

Short Review: ✅ Complementary Breakfast, LGBTQIA+ Friendly, Anti-Racism, Pets Allowed, Short Stay, Quiet Hours, 2 Elevators (3 floors), Board and Card Games along with other Older Games, 1 Pool Table, Technology Accessable, Exercise Room, and Liquor. ❌ Limited Handicap Accessibility, Extended Stay, Swimming Pool, and Pillows are overly puffy and don't conform to your head (a personal issue). ❓I know there is Wi-Fi, but I don't know if it's free or paid. ----------- Extended Review: This place was 'Truly' a new experience for me and my family! I believe at this time the location it's about 4-5 months old at the time of this post. Their sofas and nearby tables have outlets. They have, in my opinion, a unique front desk. It also has snacks, liquor, a microwave, and so much more around