Tru by Hilton Harbison Columbia

I do not often post good or bad experiences though I likely should but had to give a huge shout out to the folks at Tru by Hilton in Columbia SC. We came in late and were made to feel very welcome, given water bottles and though the hotel was booked, a ‘blocked’ staff room was made available for us. The room was very clean, and SO quiet for a 100% full hotel, dark and fan remained on consistently - which made for a great night of sleep. Staff has been kind across the board. Thank you!

Good stop on our way to FL. Front desk personnel were great. She greeted us with water, popcorn and ideas for dinner. Send off in the morning after breakfast was equally as pleasant. The area surrounding the hotel has plenty of shopping and dining options. Rooms are clean but starting to show wear and tear.

We had a great experience! The front staff was very welcoming and even the owner went out of his way to make sure they everything was top notch. We brought our pet with us and had plenty of area around the hotel to walk her. After check out, we were charged incorrectly for the pet fee but the manager went out of his way to reach out and correct it. Top notch service. We will be back!

I had a fantastic stay at Tru by Hilton Columbia. From the moment I walked in, the atmosphere felt modern, bright, and welcoming. The lobby has a fun, vibrant vibe with plenty of seating, games, and space to relax or get some work done.

Convenient location is the only good thing here. Our king size bed was terrible, not to mention the terrible pillows. This first floor room had been flooded, I’m guessing from the hurricane Helene that swept through SC! They need to repair and update the entire first floor. The breakfast bar was not much. The yogurt machine was empty by 7:30am. Our room never did get cold. It felt like just a fan running.