SpringHill Suites by Marriott Columbus

Positive: Front desk staff was exceptionally friendly and inviting! Complimentary bottled water, fruit, and pastries available at front desk 24/7. Breakfast was good! This was our second stay here. Negative: Literally the only complaints I have is that they didn’t keep the sodas stocked for purchase and there are no vending machines and there was a questionable stain on the side of one of the mattresses.

The front desk staff exceeded our expectations with their exceptional friendliness and helpfulness. Our room was clean and satisfactory, although it didn't quite match the high standards of cleanliness we've experienced at other SpringHill Suites locations. The elevator was a bit unsettling, as it seemed to struggle at times. The breakfast offering was average.

The room was nice. Sleeper sofa was dated but worked. The light over the bathroom sink was dim. It needs to be changed to an LED and a fixture that lights the area better. There was two remotes for the TV. One for turning it on and the second one for getting to the channels. There should only be one remote for the TV. The breakfast variety was best that I have seen in a long time. Choice of biscuits and gravy, waffles, eggs, sausage as well as cereals, yogurt etc.

The young lady at the front desk was wonderful. Didn’t catch her name but we checked in at 7:20ish on 7/15/25. ||Hotel and the rooms were nice a clean with a clean scent. ||Beds were clean and kept, shower had plenty of pressure, but it was rather difficult to find the right temperature. Either way too hot or ice cold. Also the shower curtain rod in room 112 was broken.||Breakfast was 6/10. Typical options (eggs sausage, cereals, bagels, etc. ||Location was convenient for an overnight stay on the way to the gulf. Parked our truck with bicycles on the back and had no issues. ||We will probably stay here again next gulf trip. ||Random:||Complimentary bottle water in the lobby was a nice benefit!||The body wash provided smelled great but was a little lacking (minor detail but some people may

The only reason they are getting two stars is because of the awesome staff they have. Very professional and represent the brand well. Now let's get down to reason I didn't want to give any stars. This hotel is very outdated. They don't even seem as if they are doing ANYTHING to upgrade or update this hotel. Towels were dingy. The most they could do is offer decent towels. I felt dirty even though I took multiple showers a day there. The little bandaids they are using when fixing things have ran it's course. Highly recommend you DO NOT stay at this location. I tried to upload photos but for some reason I can't. I'll update this review as soon as I figure it out.