Hilton Garden Inn Columbus

The only reason I did not give it 5 starts is that the indoor pool is not heated. I did not go into the exercise room to see if the equipment was fixed after my last visit so I can't report on that. The room is lively and comfortable. You can order your breakfast from the room but have to go downstairs to get it. Quiet location. I would stay here again.

Positive: The staff was nice.. I would recommend if it was cleaner. Negative: The room was dirty. It was pretty, but dirty. The sink was nasty, black stuff cam from the faucet, the toilets needs to be cleaned better. The floors needs to be shampooed

I am writing to express my deep disappointment with our recent three-night stay at the Hilton Garden Inn. Unfortunately, our experience was far below the standard we expect from Hilton properties, especially considering I am a Diamond Member and we stay in Hilton hotels frequently. During our stay, our room was not cleaned a single time, despite us requesting housekeeping twice. When we arrived, there were only two towels in the room, even though we are a family of five. I went downstairs to request additional towels, but I was told there were no clean towels available. I asked again on the second day and was given the same response. As a result, our family had to share two towels for the entire stay, which is completely unacceptable. On the second night, our daughter became sick in the

We stayed here for the weekend and were so pleased! Love the location being tucked away from all the busy city traffic. It overlooks a beautiful pond which made the scenery so nice when having a morning cup of coffee or a glass of wine in the evening. Everyone was so nice and helpful from the moment we walked in the door. From the sweet girl at the front desk, the funny bartender that made our yummy drinks, to the sweet housekeeping ladies that made sure we had all the essentials we needed for our room, it was all amazing. We will definitely be staying here again when traveling back to Columbus! 10/10 Recommend!

If you plan to eat breakfast here, make new plans. Not only do you have to pay for the breakfast, but it is no different than a normal complimentary hotel breakfast. The sausage is straight out of a can of spam, and the waffles are no different. In response to the owner: My reservation is from 2/19/26-2/21/26 and this is the correct location. Just because you “can’t find a reservation under this name” Has nothing to do with the poor excuse for breakfast. There are cheaper hotel options in the area that will give you the same experience with complimentary breakfast. I actually forgot, but the faucet in our shower is completely disconnected from the wall also. This place does not hold up to the Hilton name and is completely neglected. Hotel staff is exceptional, they just just have a bad co