DoubleTree by Hilton Hotel Columbus

We’ve stayed here annually for the last five years for high school thespian convention. The only reason we keep using this hotel is because all the others are booked well over a year in advance. The hotel looks nice but there is always something. This year there was no hot water. Day 1 it was warm-ish. Day 2 the water was cold all day. Day 3 it was luke warm. For $200 a night I expect to be able to take a hot shower. If your room is on floors 2-5, good luck if it’s busy!!! There are two elevators and no stairs. The hotel is always full of schools attending the conference who all leave and arrive around the same time so the line to get on the elevator often stretches down the hallway to the front desk. There are fire escape stairs on the outside of the building but they’re locked. Sometime

I recently stayed at the DoubleTree for a business trip and had a great experience. I rented a small private banquet room for a meeting, and it worked out perfectly.||We had lunch from Houlihan’s, and everything was delicious. The service was quick, the food was fresh, and my group really enjoyed it.||Everyone I interacted with at the hotel was so kind and helpful. It really made the whole stay easy and stress-free. I’d happily stay at the DoubleTree for future business trips or meetings.

As a Hilton Honors member, this was one of the more disappointing stays. With a reservation for 3 nights, 4 days, we cut it short at 9 hours. The area is sketch. Required to be buzzed into the lobby when we arrived. Reception and keys issued went fine. When we got to the room, it was not what we reserved, two doubles vs a king. No other rooms were available. We walked into the room and both my spouse's shoes and mine stuck to the floor as we walked through the room. They made sticky suction noises throughout. Definitely did not want to be barefoot or even have socks on while walking in the room. The TV screen was smeared with an unknown sticky substance and appeared to have been wiped down but not clean. The window sill was covered with dead bugs and tobacco. After few hours of rest, we ca

Positive: Absolutely nothing Negative: It’s horrible !!!! They ringing the phone in my room at 1:34 am !!! Knocking on the door at 8:00 am this was a nightmare. And I have a small child that they waking up at all hours of the night.

Booked my stay here as a surprise for my best friend’s birthday and I’m extremely disappointed. The water never gets hot in the rooms. I brought it to their attention the first time and was told “It depends on the time of day”. Since when does it depend on the time of day if a hotel has hot running water. Taking cold showers was not on the agenda after traveling all day from another state. We’ve been taking cold showers the entire weekend. I complained again to the front desk, was put on hold then was told she wrote it down. No other explanation or accommodations. My room was half cleaned, beds were never made, neither were linens replaced. The bathroom was never cleaned, toilet paper was never replenished, and when towels were replaced, they were placed on dirty linen instead of in the b