Spark by Hilton Hummelstown Hershey

We stayed at this hotel one day a week for 7 weeks as it was close to Penn State Cancer institute, while my husband had cancer treatments. Its mins from hershey hospital, mins from Hershey Park, Hershey Concerts, mins from Restaurants!! Having somewhere close for my husband to rest in between grueling treatments was so much appreciated gave us comfort to know if had somewhere for him to rest!! Hotel is extremely clean, well kept, managed and maintained. Rooms are spacious. Mattresses felt very new and comfortable!! Staff is very nice!! I would recommend this hotel to anyone staying in the hershey area!! One day the cable was out, all we did was mention it to the staff and they were on the phone with the cable company right away getting it fixed!! Thats what I call great service!! Especiall

Hotel was in short distance of Hershey park attraction and restaurant/shopping area. Room was clean and neat. Walked in and was greeted and assisted with my room right away. Once to my room, I noticed it was a single when I booked a double suite. Manager was very accommodating and switched my room with no problem. Hotel offered breakfast. Not bad, would of loved waffles or pancakes, but Nice verity. Pool was clean. Slight musty smell to the room. Toilet wouldn’t flush, but maintenance came and fixed it the next morning. Other than that everything else was good.

We stayed here in October. Room was clean. Nice lobby. Adequate parking. My daughter left her ipad there & we live 2 hours away. The director of housekeeping Jolie Stevens was so kind & personally mailed it (with a personalized card) to us being that we live over 2 hours away. She was so empathetic & patient. She even emailed me the tracking #. She really saved the day for a little girl with a lost ipad.

Not a Good Choice for Youth Sports Teams or Tournaments We stayed three nights for a 12U youth hockey tournament, and this hotel is not youth sports or team friendly. From the start, kids were treated like an inconvenience. During daytime hours, they were told they couldn’t play knee hockey indoors. Staff then sent them outside to play while it was snowing, and when the kids threw snowballs at each other, they were yelled at for that too. At that point, there was literally nowhere the kids were allowed to be kids. The atmosphere was unwelcoming and frustrating for tournament families. The accommodations were also disappointing. There is no elevator, the rooms are very small, the beds squeak, and showers only get lukewarm. The heat blew cold air, and we were told thermostats are reset ev

Our stay was very short (1 night). Customer service when checking in and out was fantastic. The free breakfast had a decent spread of bagels, yogurt, muffins and lots of beverage options. The room was very clean. It was clear that whoever owns/runs this hotel cares about their guests and their property. The only issue (for some people) is there’s no elevator (that we saw). The only other recommendation I could make for the property is to replace the parking lot, it was a bit rough.