Spark by Hilton Des Plaines Chicago O'Hare

After a horrible travel experience and being rebooked by United, I received a hotel voucher and chose Spark by Hilton near O’Hare because it was close and I’d never stayed at a Spark before. From the shuttle pickup at Terminal 2 to checkout the next day, the experience was excellent. The shuttle driver was kind and the whole group of delayed travelers bonded a bit on the ride — everyone was in the same boat, and it honestly helped lift our spirits. When we arrived, the front desk staff was calm, professional, and incredibly kind. They knew we’d all had a rough travel day and handled everything with patience and grace. The rooms were clean, warm, modern, and comfortable with everything you need — comfy beds, flat-screen TV, mini fridge, ironing board, and a clean updated bathroom. The hot

My flight was delayed and I missed my connection in Chicago. The airline provided me with a hotel room here (I had to insist - they try to tell you that they can't do that). After I got the voucher, I looked up reviews of this hotel and was pretty worried about all the one-stars. |Shuttle: they offer shuttle service, and the van that they have se is about a 10-seater. It took me awhile to find where to go, so if you're reading this while still in the airport, go to Terminal 2 on the second level and walk to 2A. I stood waiting for awhile and then called the hotel to ask when I might expect it. The agent told me the driver was there and she'd send him over. He arrived 15 minutes later and was very kind and helpful. So my advice is to call the hotel and request that the shuttle be sent

Positive: "" Negative: For a three star hotel, I would have expected towel racks. When I inquired at the front desk, they did not care and basically shrugged off my complaint. In addition, the hair dryer was lying on the bathroom sink rather than attached to a wall.

I really enjoyed my stay at Spark by Hilton. The hotel was nice and clean, had amenities like snacks and tv dinners downstairs, breakfast although there wasn’t a huge range, and near many shopping places that was walking distance. Also very affordable and perfect for a short stay. On the downside, the microwave was downstairs and had to be shared among the whole hotel and the sinks were outside of the bathroom. A gym would’ve been nice too. If you are staying in O’hare Chicago. def consider staying here.

This hotel is decent. Lobby did not make a great impression, but the rooms are really nice. Very clean and very modern. I was impressed. My name was on the TV when I walked in and the HVAC has just been updated with a high tech thermostat. Mini fridge and desk . It’s pretty much no extra frills but nice for a night, especially for a pitstop close to the airport. The bathroom is really nice!