Southeast Resort
Sitka, AK · Hotel
- Address
- Southeast Resort, 330 Seward St, Sitka, AK 99835
- Website
- www.southeastresort.com
Southeast Resort is a hotel located in Sitka, AK. It is one of 22 hotels listed in Sitka. Its 3.9-star rating is slightly below the Sitka city average of 4.7 stars. It ranks #10 of 22 hotels in Sitka. There are 10 photos associated with this location.
Customer Reviews
Employees and location are great. Customer Service was very nice. The rooms were dated and the strong chemical smell was awful. Almost a pesticide spray odor, bed bugs??? Resteraunt menu limited, food was okay but hard to mess up a garden salad. Could be a good place but would recommend any place else but the old super 8, heard it was the same owner and wouldn't doubt it.
This is in a great location in downtown Sitka. Ask for an upper floor water view room - fantastic! There are restaurants and shopping all around and you can walk almost anywhere from here. Room was comfortable but not luxurious.
I come to Stika often with my family and have stayed at this hotel a handful of time, it was my preferred. I have also traveled for many years and stayed at even more hotels - long story short this hotel has been my first and only experience with bed bugs, specifically on level 5 AND 2. I immediately let the front desk know and the sweet girl that was presumably the overnight staff apologized and said the next day staff would deal with it - that woman was less then kind about the situation and we have still not been contacted by the “manager” regarding a refund. I urge you to stay at the neighboring Aspen or really anywhere else. Also when you see previous reviews regarding bedbugs, listen and do your research.
Do not plan on getting a good night sleep the people that stay there get up at 2 am in June to go fishing and the old floors are very noisy. This entire town is very expensive plan to spend 3x on food any place you plan to eat. If there is a quiet hotel in town I would recommend that one.
I rarely leave negative reviews, but my experience with this hotel — specifically with the manager, Nick Lavender — was upsetting and unacceptable. I left two very expensive items in my room after checkout: a pair of AirPods and a white noise machine. When I realized this, I called the hotel the next day hoping to retrieve them. Instead of showing any concern or willingness to help, Nick was immediately dismissive and defensive. I asked if he could investigate with his housekeeping staff, and he outright refused, saying he “trusts his staff” and doesn’t know me, so I must be lying. I explained that I had only been at the hotel and my brother’s house — there was no other possible location where the items could have gone missing — but he insisted he didn’t believe me and made no effort to e
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.