Sonesta ES Suites Andover Boston

Positive: That it was close to be I needed to be. Negative: They never came to clean my room for 5 day stay. I also asked for extra towels- called and went to desk and was never delivered. Heating system kind of loud.

Fairly nice but could use some ongoing care. Sofa bed seemed well used with spring issues. Dipped a bit in the middle. Maid service seems to be weekly. Our six day stay we saw none. This is not a non smoking facility as signs indicate. Cigarette smoke issues in the rooms from people next to doors and below closed windows. Cannabis smell in the rooms on several occasions. Seemed like it was coming from surrounding rooms. Breakfast was okay. Consistently the same. Egg disks had an interesting texture. Meat varied each day, but all else stayed the same. Plenty of seating room for breakfast. Friendly staff in all areas.

We stayed in a one bedroom king suite on the ground floor. Normally prefer not to be on ground floor, but wanted to stay near family members visiting from the Midwest. Room was clean and pretty quiet. Only complaint was the HVAC system. Was loud and would blow cold air right on our faces when we were trying to sleep.

I enjoyed the property. It was clean, however there were some issues. The hallway near my room smelled like fish for three days. Also be mindful to look at your bill after your stay. I was billed for a second time after my stay. Get a receipt after your stay. They told me that ******* never sent them the money which was not a true statement.

I would first like to say the grounds and the premise are extremely clean. The rooms are cleanly. And as a person who travels for work weekly, the beds are on the plus side for a budget hotel. The staff is outstanding. The lady at the front desk helped us carry our bags to our room because they're elevators were being serviced. My second night The Man behind the counter was kind enough to give me two glasses of milk to take upstairs for so my wife and I could enjoy chocolate chip cookies with milk. He did not have to do this however he did, and we are extremely thankful . Our room had a full kitchenette , furnished with plates and cups and silverware pots and pans And even came with a laundry basket .The breakfast is freaking phenomenal. Do yourself a a solid and stop looking at other hot