Silverbow Inn

Silverbow Inn. Heather GM is amazing. Giving us the first floor unit and the code to the back door to let Marques go freely with his wheelchair. Second day, I started my morning out with some coffee and an English muffin. Then I headed up to the hot tub and spent the entire hour just enjoying the peace and quiet. Then we headed out for some adventuring. When we got back, someone parked in our stall and Heather and Tina had it squared away in no time! Heather also offered us some of her favorite beverages (such as welcomed surprise). Day three, I woke up and made my way to the lobby and was welcomed by the smell of fresh blueberry scones, coffee, and oatmeal. Miss Tina greeted me and gave me the rundown on the menu options (so good and so efficient). Day four: We parked in another stall bec

The Silverbow Inn saved me from a nightmare at another local hotel. This boutique style inn was the BEST! The rooms are well decorated, clean, cozy and Tina was such a joy to talk to! She welcomed me with open arms and I felt like I was at home! I was on a business trip, but next time I come to Juneau, I will likely be with my husband and we will definitely stay and enjoy the rooftop hot tub!

Unfortunate experience due to either shady practices or a misunderstanding by their staff. Originally booked a Queen through Chase Travel. Our travel party unexpectedly increased from 2 to 3, so we called our travel specialist for help upgrading to the King + Sofabed. The travel specialist spoke with the hotel staff who gave a verbal agreement (on a recorded line) to upgrade us to the King + 2 Sofabed room for $80 total over 2 nights. When we arrived, the room was only a King - no sofabed. The manager, Heather, then tried to insist we pay $90 despite the upgrade not matching what was promised over the phone - and claimed there was no way we were promised what we were promised. She wanted us to pay more for a lesser upgrade. We have filed a claim through Chase and their 3rd party booking ve

Wonderful inn, location, staff and amenities. We really appreciated how the inn was out of the crowds. We enjoyed the complimentary breakfast for 3 days and we used the sparkling clean hot tub each night. The beds were super comfortable. Overall, outstanding stay!

Everything about this place was amazing! The rooms, the hot tub, the location, the breakfast, super clean, great customer service, walkable to everywhere, cozy lobby, fun decor, and has quirky fun details throughout. Will for sure stay again!