Romana Hotel - NYC

In complete disagreement with the bad reviews some people have left here. This hotel has got everything you need for any traveler/tourist in NYC. It is extremely well located, just 2 blocks away from the nearest subway station where you will get to Manhattan in less than 20min. Objectively speaking, the place is all you pay for. When you compare to pricey places in Manhattan that aren’t even as good in service, you truly understand some of the flaws. It is true you don’t get daily cleaning service, but it is scheduled on demand. I do not need someone cleaning my room everyday if I act as if I was at my own place. Every time I asked for cleaning service, it was provided the same day, and I was there for 15 days. No reason to complain. The service was extremely good. Every girl in the cou

Positive: There were spoons and forks available. Negative: One guy at the fornt desk kept sighing for nothing. I missed what he said only one time. When I said 'Im sorry?' He sighed. There was no hair dryer in the room. I asked that guy for one, and he let out a huge sigh again. Did I do something wrong? Lol

Hotel was overall fine, was expected for the money. But we have now been charged for the stay 5 times on two cards. One they had no authority to charge on. I had to call and complain, person was no help, was just as confused as I was. Had to call both credit card companies. Now we see today they tried to charge a card again. We paid around 200$ for our stay and now they have tried to charge us 1000$. I would not trust this place with any personal info. Save yourself the trouble and stay somewhere else. Also they were out of key cards when we went. Had to be escorted to our room every time we came back which was a waste of our time. UPDATE: thanks to this place my card was compromised and had to be canceled due to unknown charges. Save yourself the trouble and don’t come here. Now I have t

stay was amazing Location is very nice and very close to Subway entrance. Can be a little suspicious at times, but there are families walking and cops at corners and the corner store is amazing has everything. It’s 24 hours too. We were a little scared to stay here after reading their reviews but everything was amazing. Room was clean. Bed was clean. Bathroom was a little small but perfect for two people in a king room. Front desk kept our luggage till 3 since we got there early. Overall stay was amazing

- One of the Worst Hotel Experiences I travel extensively and have never encountered such an unprofessional and unacceptable situation. The hotel refused to provide a room key and insisted that staff would unlock the room every time we needed access. This is not only inconvenient but also raises serious safety and privacy concerns. The property had a strong unpleasant smell, and the condition of the hotel did not match its online presentation. The overall standard was far below expectations. To make matters worse, the staff were dismissive and showed no willingness to resolve the issue or provide a suitable alternative. We chose to leave immediately rather than stay under these conditions. I strongly advise travelers to reconsider before booking.