Quality Inn & Suites Downtown Mansfield

We have stayed here several times. The manager Brittany is always very friendly and helpful as well as all staff being professional and kind. We stayed in a fresh painted room last time and really liked that. It's great to see improvements being made.

Mandatory $100 deposit upon check in that was unexpected, but was refunded the day after check out. Rooms are good for the price. Staff was courteous. Hallways had trash piled up near the elevators on multiple floors for both days we were there, but it didn't effect our stay.

I stayed at the Quality Inn & Suites Downtown Mansfield for a few nights and was honestly very happy with it. The people at the front desk were kind and easy to talk to, and check-in was quick. My room was clean, the bed was comfortable, and everything worked fine (good Wi-Fi, hot shower, etc.).||What I liked most was the location — right in downtown Mansfield. I could walk to a few restaurants and even stopped by the carousel park nearby. It felt safe and convenient.||Breakfast in the morning was simple but fresh, with enough choices to start the day. Coffee was good too, which I always appreciate when traveling.||It’s not a fancy hotel, but it’s well kept, quiet at night, and the staff really seem to care about guests. For the price and location, I think it’s a great value. I’d definitel

We reserved a room online thru hotels.com. When we arrived our room was not available. The staff was less than helpful in finding out if the room we had booked had even been cleaned. We chose to accept another room but there was no smoke detector, the refrigerator wasn't cool and the television reception was terrible. You certainly don't even get what you paid for. When we went to the front desk to tell them we were leaving their only option was to accept the room we had originally booked which was now "clean". No thank you. And of course there is a no refunds policy which ruined our whole day trip. Thanks for nothing Supar Quality Inn.

I wish I could leave a 0 star This is by far the worst hotel we have ever stayed at, and we have stayed at many. From the very start, the experience was a disaster. I wish we would have read the reviews before staying here. When we first arrived, we were given a key to a room that was already occupied. After going back down, we were handed another key, only to find that room had two beds when we specifically paid for a king. After a third trip to the desk, we finally got the correct room only to discover it was absolutely filthy. The shower had not been cleaned, there was literally food (egg) in the bathtub drain clogging it, the area under the bed was disgusting, and even the lamps were grimy. To make matters worse, the room keys constantly failed. Twice we had to return to the front desk